Recent content by Tricio69

Not meaning to hijack, but I sent you a PM.

Hi, I have front struts (assembled shocks/springs) and rear springs/shocks from 2021. Less than 3K miles on them. Interested? Can provide pics.

:wtf:

Maybe this is just the thread taking on a life of its own, but I wanted to say again, this is not me blaming Wheeler's for supply chain issues. It is about them not being upfront and honest. In a matter of 5 weeks, going from everything is here, but waiting on the rear trim packer, to...

While I agree with most everything you say, again I think the point of my post has been missed. This is/was not about the delay in getting the lift, it was the inaccurate (whether purposely or inadvertently) answers and promises it will ship out the next week, 4 times over a 5 week period. Man...

I agree and understand that everything is messed up with the supply chain, it is not just in the automotive industry. Again, the issue I have with Wheeler's is not the delay (although that does stink), it is deception, either from lack of competence or flat out lying. They first told me the...

I really wish people would actually read a post. Again, this was not about supply chain, that I understand. It was about made up excuses. If they simply told me that it would be delayed, no firm estimate on when, I could deal with that. But telling me 4 times over 5 weeks that "it will ship...

You assume a lot Sundy. I am in sales, work with customers every day. We are also experiencing supply issues and we deal with it. My issue with them was their made up excuses vs. being upfront. Up until today, my calls to them were simply "Looking for an update on my order", but today was...

That had to of sucked! Sorry you had to deal with that. My post was not really about the lack of parts, that is just how it is these days. It was run-around, making BS excuses and horrible customer service from Wheeler’s.

I work in the tech industry for a manufacturer and we have experienced our own significant delays, so I understand the feeling of getting worn down. But like you, we don't take it out on our customers. In this case, it doesn't seem to be just about not knowing when a vendor will supply...

Just thought I would post in a couple places, not everyone comes to the 5th gen T4R section. My bad...

I am just sharing my experience and letting people know. Honestly, I understand completely about delays these days, it is the BS run-around on "it will ship next week" that irritates me the most. Man-up, be honest and say "we really are not sure when it will ship out, but we will get it out...

Back in June I ordered their Wheeler's Offroad 2010-Present Toyota 4Runner Suspension Lift Kit, fully assembled + the driver side spacers to eliminate the lean. Spoke with them 4 times in the last 5 weeks, each time being told that the kit would "ship out the next week". First they said...

Back in June I ordered their Wheeler's Offroad 2010-Present Toyota 4Runner Suspension Lift Kit, fully assembled + the driver side spacers to eliminate the lean. Spoke with them 4 times in the last 5 weeks, each time being told that the kit would "ship out the next week". First they said...

Just got off the phone with Wheeler's Offroad for the 4th time in 5 weeks. Ordered their "Whheler's 2010-Present Toyota 4Runner Suspension Lift Kit", fully assembled and misc items in June.