10-25-2009, 02:13 PM
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#1
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Banned
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Join Date: Nov 2005
Location: Denver, co.
Posts: 1,460
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Banned
Join Date: Nov 2005
Location: Denver, co.
Posts: 1,460
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Total Chaos
well most of you know that I bought the total chaos Lower Link Skids,
well after about 2 months the passenger side BROKE:
So on Monday evening the 19th I sent them an email, well its been about a week without even a reply, not even a "F-you" or "to bad so sad" or "sorry sucker" lol
NOTHING, needless to say, I will NEVER buy anything from that company again, ever.
Well yesterday, we decided to get it fixed before we hit another trail, heres the REPAIRED product:
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10-25-2009, 02:52 PM
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#2
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Member
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Join Date: May 2009
Location: southern california
Age: 50
Posts: 665
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Member
Join Date: May 2009
Location: southern california
Age: 50
Posts: 665
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Thank's for sharing your experiences with us Ric. The worst thing you can do as a business is not respond to the customer. Hope they follow up with you and try to solve this issue.
__________________
2002 4runner limited 4wd Thunder Cloud
Interior:Eclipse 6620,focal utopia,pdx-5,Bazooka EL-10. Headrest dvd,cobra 19 DX IV,edgestar fp430,
Exterior:Safari snorkle,viper 5901,285/75/16 T/A KO2
Lights:Fx projector retrofit 4300k & lightforce 170striker.
Suspension&Armor:Toytech CO,Rear lexus coils&LC shocks,1" bl,TJM-15,ODL rear bumper,all pro sliders,F&R ARB,skid row,lil skip.
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10-25-2009, 02:59 PM
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#3
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Banned
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Join Date: Nov 2005
Location: Denver, co.
Posts: 1,460
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Banned
Join Date: Nov 2005
Location: Denver, co.
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Quote:
Originally Posted by proudrunner
Thank's for sharing your experiences with us Ric. The worst thing you can do as a business is not respond to the customer. Hope they follow up with you and try to solve this issue.
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for sure, and your welcome, Im not going to worry about anymore, they refuse to reply, its fixed, its a done deal IMO, lol
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10-27-2009, 04:42 PM
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#4
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Banned
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Join Date: Nov 2005
Location: Denver, co.
Posts: 1,460
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Banned
Join Date: Nov 2005
Location: Denver, co.
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well after a week, i finally got an email from them, Nicole did seem to be sincere in her appology for the delay, as far as Im concerned we are good
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10-27-2009, 04:53 PM
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#5
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Senior Member
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Join Date: Oct 2006
Location: Pittsburgh
Posts: 2,891
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Senior Member
Join Date: Oct 2006
Location: Pittsburgh
Posts: 2,891
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How did you notice that it broke? Did you just see it or was there some kind of symptom first?
And what did TC say about it? Any kind of peace offering or anything?
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10-27-2009, 04:59 PM
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#6
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Banned
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Join Date: Nov 2005
Location: Denver, co.
Posts: 1,460
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Banned
Join Date: Nov 2005
Location: Denver, co.
Posts: 1,460
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Quote:
Originally Posted by techno
How did you notice that it broke? Did you just see it or was there some kind of symptom first?
And what did TC say about it? Any kind of peace offering or anything?
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well actually I heard something squeaking them looked under there and seen it, lol but like I said before, I dont remember hitting anything hard enough to break it, maybe after numerous light hits made it weak, who knows....
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10-28-2009, 07:00 PM
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#7
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Member
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Join Date: Aug 2008
Location: Northglenn, Colorado
Age: 49
Posts: 664
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Member
Join Date: Aug 2008
Location: Northglenn, Colorado
Age: 49
Posts: 664
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Ric, if Nicole had been "Nicholas", would it have still been ok? LOL!
__________________
 '99 "Big Boy" 4Runner SR5 4wd
ARB Bumper/ SmittyBuilt winch/ Hella 500's, Roof Rack,Deck plate Mod/ ISR mod/ TRD "O" TB gasket/ K&N air, FlowMaster,3" Toytec front, OME 851 LC 2" lift coils rear, extended length LC shocks rear, diff drop, Toytec brake line extension, Definity Dakota M/T LT265/75/16 tires,Lowrance GPS, Kenwood head unit, Sony Xplode 4 channel 800 watt amp, rear Stealth speaker box w/ 10" JL sub, backlit Inclinometer, Cobra 19 CB, TRD Off Road decals
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10-29-2009, 12:28 AM
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#8
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Elite Member
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Join Date: Nov 2002
Location: Eastern USA
Posts: 18,770
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Elite Member
Join Date: Nov 2002
Location: Eastern USA
Posts: 18,770
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Quote:
Originally Posted by shawnstcyr
Ric, if Nicole had been "Nicholas", would it have still been ok? LOL!
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Hahaha...lol...thanks for the laugh!
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