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2020 4Runner Configurator Issues
The configurator experience: has it always been a fountain of frustration?
I'm trying to configure a 2020 ORP w/KDSS, moonroof, and slide-out cargo deck in Barcelona Red. No running boards. The available configurations are ORP w/KDSS + 1. running boards (+$1350) 2. nothing (+$1750) Wait, what? Cheaper to get running boards than to not get them? 3. running boards and moonroof ($1975) Seems like too often the configurator will frustrate for dubious reasons. Want a moonroof? You must choose a different color! What? Help me out, configurator graybeards! I'm clearly doing something wrong. |
Seems you can only select one package, If I added sliding cargo I can't select KDSS with Options.
https://i.imgur.com/wgtuakh.jpg |
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Exactly...if I add KDSS then it automatically removes the sunroof or anything else. Click on sunroof, it deletes KDSS...
So, my ORP MGM w/KDSS, sunroof, predator steps and Pro wheels, based on the configuration page, is impossible...even though that's what I ordered from my dealer... Sweet Jesus, Toyota...figure it out... |
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The configurator isn't universal, it's regional - you see different options depending on your zip code.
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https://i.imgur.com/I5OM2xb.jpg |
The irony, or idiocy, is that I can build a 2019 that way, but not a 2020. Not sure why, aside from region, that would change and if it's because of my region, then maybe I can get one from another region they way I wanted it.
Oddly, though, when I built it at the dealership a few months back, all of the options were available for the Kansas City Region. Maybe I'll just ket a Kia instead...:heh: |
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Configurator is hilariously worthless.
Want a moonroof? Then you can't have a sliding cargo deck. Pick only one. Want KDSS+moonroof+running boards? No problem. For any color other than Barcelona Red. I suppose its real purpose is to force you into the dealership so that their salespeople can work their salesforce magic on you. That's all they really want. In which case, I suppose the design is brilliant. |
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Here is an email exchange with an Toyota Internet Sales specialist.
ME: Quick question: I noticed that when trying to config a 2020 TRD Premium with KDSS, moonroof and sliding cargo deck it is not available. There is an option for the KDSS and moonroof but I can’t add the sliding cargo deck. I am hoping it is just the online configuration tool (see attached) Is this combo possible? Thanks for any info you may provide. Dealer: Good morning sir how's it going today? I did some research for you regarding the configuration you're looking for. It would appear that the tray will not be an option in the 2020 4Runner. Was the Tray a must to have in the 4Runner? |
Whenever I have played with the configurator, it seems to only "configure" things that are sitting on a lot in my region. Certain colors or color combinations show up as "out of stock" if you try to choose them, or certain option selections limit the choice of color. The configurator, at least when I enter my zip code, really seems to be more of a "search stock" feature.
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Give up on the configurator and go sit down with a fleet/internet manager.
Some regions are too restrictive, but when I ordered mine in SoCal, the rep was easy to work with and gave me choices. Let me know if you want contact info. I may be able to get a Toyota shirt from him if you buy. |
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