McGregor Toyota Richmond Virginia Avoid
 

PSA: ordering parts online is not always your best option. Take the time out to walk into your local Toyota dealer.

I ordered these parts from McGregor Toyota in Richmond because their prices are the best. 33% off list. On average.

Walked into my local dealership 3 miles from my house just asking can they price match? Yes we can, but.... You have to pay the tax and what ever they charged you for the shipping. Reasonable and fair. Tax is inevitable right, the shipping is reasonable for them to take as profit since it will come with their normal parts delivery tomorrow morning. I'll get my full order.

I essentially paid $33 more for shopping local. Support local businesses!!

Oh BTW, don't ever use McGregor Toyota in Richmond Virginia to order parts. They never shipped my order because one part was back ordered until next week. No call no email no communication until I emailed them last night to find this out morning.

It gets better, I asked to have missing part cancelled and asked if they could ship it next day for me. Flat no. I asked if I sent them a UPS next day air label and I'll pay for it, they said no.

Finally I said I asked politely, I am very accommodating even though it's no fault of mine that you didn't tell me the part was on back order. I even offer to pay my own shipping, they flat out said no. Then a reply came back after this email if, I'll ask my manager what can be done. Never got back to me, so I said cancel my order.

Reposting this in all my Toyota groups.
**** you McGregor Toyota in Richmondhttps://uploads.tapatalk-cdn.com/201...cd87b0e002.jpghttps://uploads.tapatalk-cdn.com/201...6f4d8f7221.jpg

Sent from my ONEPLUS A6003 using Tapatalk

The dealer is McGeorge. The closest dealer to me, but not one I bought my rig from nor one I go to.

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