The sunroof had a constant rattle eminating from the overhead light assembly and along the channels. The dealer replaced the two black plastic snapin pieces and installed felt behind and around the light and it looks like they installed two bright aluminum rails on the inside of the channel.
I had it in for the plastic pieces, which were ordered, and when I got my rig back they said there was another TSB being offered and they performed that one for me also.
I involved the service manager when it wasn't fixed the first two times. The first time they didn't even look at it. Amazing how involving the service manager and giving them a black eye on the Toyota survey made them look a little harder at my problem.
I've been mentioning this problem starting at the 10K mile mark, if they tried to charge me somebody would have been missing a few front teeth.
Ahem, when I got my rig back from the porter there was black grease smeared all over the grey door sill.