Quote:
Originally posted by cknsls@adelphia
The ONLY REASON I bought the Toyota Platinum warranty was to cover the X-Reas. The warranty at the time was $985.00. I knew X-Reas full replacement was around $2,000.00.
That is why those who have had trouble like the above forum member scramble to find another solution is because of the replacement cost. BTW-knowing what I know now I would stay far away from the X-Reas (even though I like the way it makes the 4Runner corner). It turns out we are seeing a small number of failures of this system anywhere between 50K and 100K.
And everyone was under the impression this system would last the life of the vehicle. NOT!!
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So I took my 4Runner in Saturday to the dealer for an oil change and inspection of the leaky passenger side front shock. They said it would have to wait until Monday because Toyota Warranty is closed on Saturday. They called early Monday and said the shock was leaking and Toyota Financial approved the repair. There was only the one that had a leak.
It's funny because I was told by one of those "National Tire Places" that both the front ones were leaking. They also said the cabin air cleaner was bad even though I changed it two weeks ago.
I took the 4Runner there because they had the Hunter balancing machines.
P.S.-just got off the tire stores website and sent an email to Corporate regarding some very dishonest practices I encountered at this particular "Franchise Tire Store". It won't do any good...but makes me feel better!!
:awais:
UPDATE- Here it is Tuesday (14th) and they still don't have the part. It's not stocked locally (Southern California) so it's coming from San Francisco. They have provided a rental car. The parts due in Thursday morning!
Another update on 8-14-08. My wife finally picked up the 4Runner. Mind you, even though we dropped it off on Saturday they didn't get warranty approval until Monday. Those X-Reas shocks are very hard to come by!