We bought my wife a 2011 SE last year and have put just over 10k miles on it with no complaints. Changing the oil was different because they use a reusable canister but wasn't hard to do. It's really just a turn key car for us that now has 49k miles and no real issues. We went with the 2011-2013 model because of the split 3rd row so that may be something to consider. Also, we've had a little snow fall so far this year and the automatic 4wd system is so smooth it's almost boring but that's probably good for my wife. Check out ToyotaNation as there are a couple active people driving 2nd gen Highlanders over there.