Entune Constantly Dropping Phone Connection

[3kushn]

As the title reads I'm losing connection say 2-5 times within 30 minutes or so. It comes right back and I've never had it happen while on a call but seems pretty flaky.

Never had the problem in any other car I or my wife has owned.
2021 Limited
Samsung S10+

 

[Mark4runnar]

not sure why there has not been a class action suit----------it's the worst SW in the auto industry.

 

[2021nightshade4x4]

As the title reads I'm losing connection say 2-5 times within 30 minutes or so. It comes right back and I've never had it happen while on a call but seems pretty flaky.

Never had the problem in any other car I or my wife has owned.
2021 Limited
Samsung S10+

So let’s dissect this a little further:

1.) Happens 2-5 times every 30 minutes
2.) NEVER happened on a call

Funny, hmm.

Phones have two different Bluetooth profiles for hands free calls and for Bluetooth audio. Calls use the Hands-Free profile while music (stereo) uses A2DP. Only one of these profiles has a bug, and it appears to be the A2DP.

A.) Does anyone else’s phone drop in the same manner or frequency when connected to your 4Runner?
B.) Does your phone drop connection connected to any other device for MUSIC? (Headphones, Bluetooth speaker, other car?)

Whether or not you isolate the issue with the above steps, or it seems like some anomaly that occurs with ONLY your phone AND your 4Runner specifically, I can go into detail if you are up for a bit of background.

Every android phone is different. Google makes the base Android system (referred to as AOSP or “naked” android) and manufacturers put their own touches on the appearance (such as Samsung with their TouchWiz interface).

What’s also unique to each phone make and model is certain files in each firmware update, for the antennas and wireless radios, called the “baseband”. This influences how the cellular radios, WiFi, and Bluetooth all work, or don’t.

There seems to be enough concern about the Samsung S10’s bluetooth performance that several articles have been written about it… I would start with the first link and see if that relatively simple suggestion fixes it. Users are reporting that battery management kills Bluetooth but if you disable it for the specific music app you’re using, it won’t disconnect.

Solved: Galaxy S10 Plus Bluetooth Disconnecting - Samsung Community - 472781

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[2021nightshade4x4]

not sure why there has not been a class action suit----------it's the worst SW in the auto industry.

Entune also gets you hooked with super cheesy but convenient features such as listing each exit ahead and showing icons for food, gas, rest stops, and whatnot.


Sent from my iPhone using Tapatalk

 

[3kushn]

So let’s dissect this a little further:

1.) Happens 2-5 times every 30 minutes
2.) NEVER happened on a call

Funny, hmm.

Phones have two different Bluetooth profiles for hands free calls and for Bluetooth audio. Calls use the Hands-Free profile while music (stereo) uses A2DP. Only one of these profiles has a bug, and it appears to be the A2DP.

A.) Does anyone else’s phone drop in the same manner or frequency when connected to your 4Runner?
B.) Does your phone drop connection connected to any other device for MUSIC? (Headphones, Bluetooth speaker, other car?)

Whether or not you isolate the issue with the above steps, or it seems like some anomaly that occurs with ONLY your phone AND your 4Runner specifically, I can go into detail if you are up for a bit of background.

Every android phone is different. Google makes the base Android system (referred to as AOSP or “naked” android) and manufacturers put their own touches on the appearance (such as Samsung with their TouchWiz interface).

What’s also unique to each phone make and model is certain files in each firmware update, for the antennas and wireless radios, called the “baseband”. This influences how the cellular radios, WiFi, and Bluetooth all work, or don’t.

There seems to be enough concern about the Samsung S10’s bluetooth performance that several articles have been written about it… I would start with the first link and see if that relatively simple suggestion fixes it. Users are reporting that battery management kills Bluetooth but if you disable it for the specific music app you’re using, it won’t disconnect.

Solved: Galaxy S10 Plus Bluetooth Disconnecting - Samsung Community - 472781

Please Wait... | Cloudflare


Sent from my iPhone using Tapatalk

Gonna study your linked article and gleem some info.
I'm too old for music or other apps. I just start my truck an drive. I do subscribe to Satellite radio although.

Really not interested in much else.

Just want things to work when I need them.

 

[RichinRidgewood]

I dont use anything except Apple CarPlay with an iPhone 11 and T-Mobile.

No problems with dropped calls even when I’m out in the sticks.