i know it is rare, and generally "good" customer service means just doing their job now-a-days, but these guys went way out of their way, i was shocked and almost blown away by it... and this is not the first time i have had a exceptionally good experience with PIAA; right after i bought my 4runner i went to them with a pair of lights that had come on the 4runner from the previous owner, and their was dirt and gunk inside the lenses and moisture had caused the reflector foil to start pealing back... well the guy at PIAA took one look at those and said they didnt make those anymore and said he could only offer me a newer better set. anyhow they more than upgraded me and without question or hesitation gave me a much nicer set of lights than i walked in with.

all im saying is that PIAA is a wonderful company to deal with time and time again, and i think its one thing they look for in their employes, they dont hire just who ever will collect a pay check.