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Originally Posted by Ukie
That's unfortunate truth sometime.
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Quote:
Originally Posted by Whiplash Willy
Even if you do get a dealer tech that "inspects fluids" most of it is just seeing if the fluid is between the min and max. If you look up the procedure for inspecting your transmission fluid, it is basically just making there isn't ATF dripping from your transmission.....
The techs make their money by job, so it is within their best interest to complete your service as quickly as possible, which means skipping steps, and not really inspecting anything. They just do the bare minimum necessary to get you out the door.
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Unfortunately this is how it is in general... the "techs" that "inspect" the vehicle are mainly underpaid, overworked, and under educated "lube techs" who are paid hourly, but often over worked that they have to rush vehicles regularly (as is the case at our dealership and other dealerships.) Lube techs in general (and I mean no offense by this, its just what it is) are lowest paid, lowest educated technicans at the dealership. Many lube techs don't know much about cars at all (though many are often trying and/or training at the same time) but are for the most part not really "qualified" to properly inspect the vehicle.
What I mean by that is, that many lube techs wouldn't be able to tell the difference between a cracked/worn drivebelt, worn brake fluid, leaking timing chain tensioner, ect ect. That combined by the fact that many are forced to rush the oil changes and minor services and often skip large portions of the inspection sheets leads to very poor quality control... which is ridiculous since many technicans depend on the upsells from those inspections to make money.
Its just another example of corporate mis-management and backwards thinking; sort of stepping over a dollar to save a dime mentality that large corporations have gotten into.