05-12-2018, 01:55 AM
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#1
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Junior Member
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Join Date: Apr 2018
Location: Nor Cal
Posts: 8
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Junior Member
Join Date: Apr 2018
Location: Nor Cal
Posts: 8
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Entune Keeps Crashing
The Entune system in my 6-month old 4Runner keeps crashing and resetting. It usually happens when I get a call or try to do something though my phone. Anyone else have this problem?
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05-12-2018, 04:43 AM
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#2
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Join Date: Apr 2015
Location: W. Milford NJ.
Age: 60
Posts: 261
Real Name: James
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Member
Join Date: Apr 2015
Location: W. Milford NJ.
Age: 60
Posts: 261
Real Name: James
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Yep. Mine does it no matter what I'm listening to. It'll be good for a month or so then lockup 2 or 3 times in a row then be good for another month. I originally thought it was my phone doing it but it happens even with my phone off. I have the latest update.
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05-12-2018, 05:04 AM
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#3
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Join Date: Jul 2016
Location: Washington, D.C.
Posts: 60
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Member
Join Date: Jul 2016
Location: Washington, D.C.
Posts: 60
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same issue here. took it to the dealership, they updated the firmware - problem was solved for two days, after which point it returned to business as usual.
i now understand the motive for switching the entire headunit. initially i wanted to keep everything stock - but this stuff is getting super annoying. might make the move.
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05-12-2018, 05:10 AM
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#4
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Join Date: Jan 2017
Location: Edmond, Ok
Posts: 94
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Join Date: Jan 2017
Location: Edmond, Ok
Posts: 94
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There are lots of problems with Entune. It is a complete pile of garbage.
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05-12-2018, 02:53 PM
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#5
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Join Date: May 2015
Posts: 34
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Join Date: May 2015
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Check Toyota's download site and compare the newest Entune version to the version installed in your truck. Easiest way is copy to a USB stick and run thru the setup. It will tell you if it's newer or not.
I just installed the updated software in my 2015 TEP and it stopped the crashing (it crashed occasionally when I played music from my iPhone via Bluetooth). One week and counting so far without any crashes. I remain hopefully optimistic.
https://securedp.toyota.com/download-app/downloads
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06-06-2018, 01:37 AM
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#6
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Join Date: Jul 2015
Location: Los Angeles, CA
Posts: 252
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Join Date: Jul 2015
Location: Los Angeles, CA
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I've been having the crashing bug for a while. It's crapped out completely in the middle of important phone calls. I thought I had been updating all my software, but I just downloaded the updated software from the Toyota site. Hoping this fixes it. It's super annoying. I do not want to replace my head unit because it does what I need it to do (when it isn't crashing).
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2015 White Toyota 4Runner Trail w/ KDSS
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06-06-2018, 10:26 PM
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#7
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Join Date: May 2016
Location: Western MA
Posts: 10
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Join Date: May 2016
Location: Western MA
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By any chance are you using a USB storage device? If you are, that could be the problem. I had serious issues when using one, then took it out. All was good. I then switched it out for a smaller dive...think I went from a 64GB to a 16GB....and it has been all good.
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06-06-2018, 10:33 PM
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#8
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Join Date: Feb 2018
Location: East TN - Appalachian Mountains
Posts: 121
Real Name: Mark P
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Join Date: Feb 2018
Location: East TN - Appalachian Mountains
Posts: 121
Real Name: Mark P
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Quote:
Originally Posted by NorCal TRD OR
The Entune system in my 6-month old 4Runner keeps crashing and resetting. It usually happens when I get a call or try to do something though my phone. Anyone else have this problem?
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My 2018 ORP wither IPhone 7 sucks. Password resets every use, then crashes. I hate this crap.
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06-07-2018, 09:45 AM
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#9
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Join Date: Jan 2018
Location: NNJ
Posts: 205
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Join Date: Jan 2018
Location: NNJ
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I had issues with entune, what worked for me was going to a 2 panel layout on the home screen from a 3 panel. now everything works, I crashed once in the last year and text messages are now read (before they never were). now if I go back to a 3 panel layout, all hell breaks loose.
btw reading text messages is never a good thing if you are not alone in the truck, just saying
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06-07-2018, 02:09 PM
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#10
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Join Date: Jan 2016
Location: Alabama
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Join Date: Jan 2016
Location: Alabama
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I don’t know if this is an entune issue or iPhone issue, but entune just doesn’t play well with certain versions of iOS. Some it does fine with. E
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08-31-2018, 01:39 AM
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#11
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Join Date: Aug 2016
Location: Orange County, CA
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Location: Orange County, CA
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i have the same exact problem and my dealer told me that i needed a firmware update so i went in and did that and i still have the same problem when i initiate a phone call or receive a phone call.
i hear the echoes of pioneer calling my name...
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08-31-2018, 08:38 AM
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#12
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Join Date: Jun 2018
Location: Mississippi
Posts: 43
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Join Date: Jun 2018
Location: Mississippi
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Mine gets pissed off when I make a phone call. It just ups and reboots itself. Before this it would skip or stop playing music altogether until I updated it and rarely have that music issue anymore. It still restarts itself when making phone calls though.
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08-31-2018, 10:47 AM
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#13
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Join Date: Mar 2016
Location: Aldie, VA
Posts: 705
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Join Date: Mar 2016
Location: Aldie, VA
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My 5th gen crashes almost every time I play music through the car. It seems to do it way more often when both the wife and I are in the car (both of our phones connect via bluetooth).
Every time we road trip anywhere it happens at least every 30minutes-hour
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08-31-2018, 10:56 AM
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#14
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Join Date: Mar 2010
Location: Twin Cities, MN
Posts: 430
Real Name: Paul
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Member
Join Date: Mar 2010
Location: Twin Cities, MN
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Real Name: Paul
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Quote:
Originally Posted by pDubs
My 5th gen crashes almost every time I play music through the car. It seems to do it way more often when both the wife and I are in the car (both of our phones connect via bluetooth).
Every time we road trip anywhere it happens at least every 30minutes-hour
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pDubs, Love your kid torture avatar! If that is your child you will pay for that later in the form of Psychology bills.
Also I guess I am lucky with my Entune that it does not act up. I have noticed the phone favorites likes to go away at the most in opportune time. Overall in Entune is 2000's technology at best, one of my few complaints about my Trail.
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2006 SR5 4WD V6 - Owned from July 2009 with 38,200 miles to March 2017 with 150,100 miles.
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08-31-2018, 12:50 PM
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#15
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Join Date: May 2017
Location: Rip City, OR
Posts: 57
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Join Date: May 2017
Location: Rip City, OR
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Just bought my 18 ORP less then a month ago... Entune crashes when I'm using Siri (iPhone X) probably about 10-20% of the time. I've tried doing the USB update but can't get Entune to recognize the software. I've tried several different USB sizes, varying formats (FAT32, exfat) nothing seems to work. It'll recognize the USB for audio and I've changed up the startup screen as well with no issues... Going to try and have the dealer update it at my 5k oil change
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