Quote:
Originally Posted by DocMT
Sorry, but you're completely off base. Service has nothing to do with marketing. If anything, Sales can be considered related to marketing.
Do you have any business sense at all? Have you ever had any sort of management position? I'm guessing that you haven't, based upon your total lack of knowledge about how a business like a dealership operates.
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Well Doc, I disagree, And think I am definitely on base, and just dont think your looking @ the big picture,
Now @ a Typical dealership you have Sales, Service, and Parts retail, and as you pointed out the Service dept brings in the majority of the income,
So without the service, no backing or support for the sales, Parts dept ? I Imagine they hold there own, So typically the dealership is a Sole proprieatership, all under 1 Boss man,
Its all one cohesive unit, without the sales, no Rigs to fix, without the service no money to sell the Rigs,
If you understand that the service keeps the dealership making operational expenses so they can Market and Sell rigs, this is on the Top of the agenda, For Toyota Sales, and if they can devise ways for the service dept to make more money, they will, So they can spend the money advertising, having free hot dogs and hamburgers on a Sat, whatever,
I know how it works @ a dealership, all one big team, from the service, sales and parts, usually owned by 1 person,
And Toyota Motor Sales ltd, The "Arm of Toyota sales" how they but it, is hooked to the Back bone of the dealership, Service,
