Victory!
I just got a call from Toyota Customer Care and they have agreed to pay for a new control module that was bricked by the 5.2.0 update. It took a LOT of back and forth with them, but I was *finally* able to get them to actually, you know, look at their own darn website...
Thanks to those who replied. I'm stuck between a rock and a bigger rock here because it sounds like the service department at the dealership doesn't know WTF they're talking about, and Toyota Customer Care basically told me to go pound sand on the bricked control module. I spent an hour on the...
I know this is an old thread, but I'm in a pinch and hope someone can help me. Yesterday I tried to update the stereo in my 2013 TE to version 5.2.0 using the USB stick method. The update bombed out midway through and now the stereo is stuck in update mode. Took it to the dealership who told me...
