2014+ T4R Tri-LED Projector / Sequential Headlights

The only saving grace were my Baja Design's "fog" lights. They are more like driving lights and without them this setup would be in the garbage already.

Yes, adjustment is important. Also, I wouldn't recommend depending on BD squadrons to see on the street. Those are strictly offroad lights and they produce horrendous glare for any oncoming traffic.
 
Two LEDs have failed and are flickering in and out on my driver's side headlight. Apparently warranty claims must be handled through the authorized retailer....so far, no response from Xenon Depot....
 
Two LEDs have failed and are flickering in and out on my driver's side headlight. Apparently warranty claims must be handled through the authorized retailer....so far, no response from Xenon Depot....

I pinged them about an issue I'm having with my DRLs not working, no response either.
 
While all things can go bad, what makes or breaks a company is how they resolve the problem.

XD appears quick on the draw when it comes to flogging their stuff, but appear to have failed miserably when it comes to customer support following a problem.
 
Did you forget to adjust the low beams upward because, if you don't, the throw is super short out of the box?



Each side needs to come up at least the maximum three turns to be equivalent to stock height if you marked the stock beams on a wall before disassembly.



I’m glad to see that I wasn’t the only one that had to adjust it the max three turns straight out of the box. I was a bit annoyed by this because it doesn’t leave anymore room for adjustment in the future but figured I would only need to adjust it down if I ever leveled or lifted the truck. As far as I know, there shouldn’t be a case where I would have to raise it higher. I played it safe at 2.75 turns, did you set yours at the max 3?
 
Sent an email out to my local authorized vendor that I purchased these from. One of the LED diodes for the DRL on my passenger side went out. Considering how time consuming it is installing these, I may just swap back my stocks for now. Only had them installed since November.
 
Keep us updated if you have success getting a warranty replacement. I’m hoping XD responds quickly, I have the Morimoto XB in my wife’s LE and my ORP - I’m hoping this doesn’t become a common issue with LED failure across the product.
 
I’m glad to see that I wasn’t the only one that had to adjust it the max three turns straight out of the box. I was a bit annoyed by this because it doesn’t leave anymore room for adjustment in the future but figured I would only need to adjust it down if I ever leveled or lifted the truck. As far as I know, there shouldn’t be a case where I would have to raise it higher. I played it safe at 2.75 turns, did you set yours at the max 3?

Please don't aim headlights based on the number of turns you count. Find some flat ground and a wall, and aim them properly using Toyota's method.
 
Unrelated to the XB headlights, but one of my 2stroke 2.0 LED bulbs was flaking apart. TRS sent instructions to destroy the bulb by cutting it apart and taking a picture of the serial number, which I did. It's been over a week and they haven't returned any of my emails since then. Cool I guess?
 
Please don't aim headlights based on the number of turns you count. Find some flat ground and a wall, and aim them properly using Toyota's method.



I didn’t base it off of the number of turns, I based it off the stock headlight cutoff. Mine are a tad under stock as I didn’t want to set it at the max number of rotations - hence the question.
 
Sent an email out to my local authorized vendor that I purchased these from. One of the LED diodes for the DRL on my passenger side went out. Considering how time consuming it is installing these, I may just swap back my stocks for now. Only had them installed since November.

I’m about to purchase these lights. This is very concerning.
 
I’m glad to see that I wasn’t the only one that had to adjust it the max three turns straight out of the box. I was a bit annoyed by this because it doesn’t leave anymore room for adjustment in the future but figured I would only need to adjust it down if I ever leveled or lifted the truck. As far as I know, there shouldn’t be a case where I would have to raise it higher. I played it safe at 2.75 turns, did you set yours at the max 3?

I felt the same about needing to adjust it upward to the max three turns just to match the stock height that I had marked off on the garage wall. After a couple of days I adjusted it down slightly. It sits somewhere between 2.75 and 3 turns right now.

Please don't aim headlights based on the number of turns you count. Find some flat ground and a wall, and aim them properly using Toyota's method.

The number of turns to get back to stock height was pretty close to three turns as marked on the wall at the set distance of 25 ft prior to uninstalling the stock headlights. I wouldn't say the number of turns was the primary measurement mechanism used to aim but more of something noted in the back of our mind as counting the number of turns is needed since the instructions say not to exceed three.

My guess is the aiming mechanism consists of two sections, and going to extremes in either direction (not sure which) would allow the two sections to completely disengage from one another rendering the mechanism useless. Hope that Morimoto factored in some leeway before that actually happens but I'm not trying to find out how many turns is actually needed before that disengagement occurs.
 
I’m about to purchase these lights. This is very concerning.

I hope mine is a isolated case. The vendor who I purchased these from said they haven’t seen this in the 4Runner XBs as they’re very solid, but with anything mass produced you just never know.

Now waiting to hear back from Morimoto as I’ve been told they handle requests for XBs directly.
 
I hadn't looked closely at my wife's lights, both her passenger and driver's side have the LEDs out at the same place the LED is flickering in mine. That's 3 out of 4 headlights in our household - appears to be a clear manufacturer issue.

I'm assuming the one of mine that is flickering will die shortly too - we've had her lights in since November, mine since early January.
 

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No news update:

The supplier for my wife’s lights has reached out to Morimoto 2x and hasn’t received a response from them. He said he has another customer that has the same LED location failure in his pair.

I’ve contacted Xenon Depot 3x now via email and phone attempt about my lights, and haven’t received any type of response back. Xenon Depot is garbage. I’m planning to dispute the charge with my CC company and ship the lights back to them after the charge is successfully reversed.

I had Kustom54 lights on a previous 4Runner, there were a few issues with those and Pavel took care of them within hours. I will be going back to him.
 
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No news update:

The supplier for my wife’s lights has reached out to Morimoto 2x and hasn’t received a response from them. He said he has another customer that has the same LED location failure in his pair.

I’ve contacted Xenon Depot 3x now via email and phone attempt about my lights, and haven’t received any type of response back. Xenon Depot is garbage. I’m planning to dispute the charge with my CC company and ship the lights back to them after the charge is successfully reversed.

I had Kustom54 lights on a previous 4Runner, there were a few issues with those and Pavel took care of them within hours. I will be going back to him.
Sorry to hear that. I have already sent mine back to Morimoto which they should be receiving today. They confirmed that they will be sending out a brand new set to me since these headlights can't really be serviced.
 
I hadn't looked closely at my wife's lights, both her passenger and driver's side have the LEDs out at the same place the LED is flickering in mine. That's 3 out of 4 headlights in our household - appears to be a clear manufacturer issue.

I'm assuming the one of mine that is flickering will die shortly too - we've had her lights in since November, mine since early January.

When did you purchase your lights from XD? Are these part of initial 50 units?

Mine are coming from the latest batch from Morimoto next week.
 
When did you purchase your lights from XD? Are these part of initial 50 units?

Mine are coming from the latest batch from Morimoto next week.
I did not purchase mine from XD, and they were not the initial early run of 50 units.

I purchased these when they were available to the public from Lightwerkz.
 
Sorry to hear that. I have already sent mine back to Morimoto which they should be receiving today. They confirmed that they will be sending out a brand new set to me since these headlights can't really be serviced.

Thanks for the info. Did you deal directly with Morimoto or did you go through your distributor?

I’ve tried to connect with Morimoto too and haven’t received a response.

Neither my wife’s pair or my pair were part of the initial 50 unit run, both were “full production” units.
 
Thanks for the info. Did you deal directly with Morimoto or did you go through your distributor?

I’ve tried to connect with Morimoto too and haven’t received a response.

Neither my wife’s pair or my pair were part of the initial 50 unit run, both were “full production” units.
I contacted Morimoto directly, but didn’t get a response back from them until I had Lightwerkz ping them directly with my ticket #.
 

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