Diverse4runner
New member
I don't usually do this but...
I have to say thank you to AllTrans in Arizona for honoring their customer service mission statement. They really helped me out and I just want to let everyone know they are a pretty good company to work with.
Story:
Ive been dealing with a transmission situation for a while. I had a junkyard steal my transmission here in FL and I didn't have the money to go to court. So I finally threatened them enough to give me a core so I could purchase a rebuilt one. Whole nother story!
Took my truck to TransExpress here in Apopka, FL amazing people. I was missing so many sensors and BS they really helped me out to get what I needed.
I ordered a transmission through AllTrans. TransExpress installed it and found that it was leaking between the T-Case and the Tranny. TransExpress called AllTrans for me and found that AllTrans would only do a 50/hr labor rate at 10.8hrs (TransExpress is 65/hr per 10.8 hr install). So after a little talking with the Supervisor (Now knowing it was kinda my fault since the 50/hr labor rate was on the warranty paper work but I was also never told of this) they were able to help me out with the labor situation this one time only and they now have a happy customer.
Thanks Tony :trophy:
I have to say thank you to AllTrans in Arizona for honoring their customer service mission statement. They really helped me out and I just want to let everyone know they are a pretty good company to work with.
Story:
Ive been dealing with a transmission situation for a while. I had a junkyard steal my transmission here in FL and I didn't have the money to go to court. So I finally threatened them enough to give me a core so I could purchase a rebuilt one. Whole nother story!
Took my truck to TransExpress here in Apopka, FL amazing people. I was missing so many sensors and BS they really helped me out to get what I needed.
I ordered a transmission through AllTrans. TransExpress installed it and found that it was leaking between the T-Case and the Tranny. TransExpress called AllTrans for me and found that AllTrans would only do a 50/hr labor rate at 10.8hrs (TransExpress is 65/hr per 10.8 hr install). So after a little talking with the Supervisor (Now knowing it was kinda my fault since the 50/hr labor rate was on the warranty paper work but I was also never told of this) they were able to help me out with the labor situation this one time only and they now have a happy customer.
Thanks Tony :trophy:
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