tee-bone
New member
Realizing that they might not be the highest performing battery, I just want to relate why I will be buying all my batteries at Costco. Another thread on here reminded me of it, but I didn't want to hijack that thread...
A couple months ago, my battery died. I vaguely remembered having bought a battery at Costco not all that long before, so I was a little bummed that it had died.
Turns out, when I went to counter and the guy looked it up, that the battery was only 13 months old. He says, "oh, that's not OK. Let's get you a new battery". Then he goes to process a return/replacement - on a thirteen month old battery - and says, "oh - sorry. there is a nine dollar and change price difference on the new battery - you'll need to go to the front desk" and hands be some paperwork to give to them. I figure $9 isn't bad to get a new battery, so I go to the front desk. Where they proceed to process the paperwork and then hand me BACK $9.57 in cash because the price had gone down. And, the new battery (probably because of the volume they sell) was less than a month old.
Obviously I wasn't thrilled with having to take the original battery back - but if they continue to give that kind of customer service I am sure they will work to make more reliable batteries (they can't afford not to) and I will continue to buy them there.
A couple months ago, my battery died. I vaguely remembered having bought a battery at Costco not all that long before, so I was a little bummed that it had died.
Turns out, when I went to counter and the guy looked it up, that the battery was only 13 months old. He says, "oh, that's not OK. Let's get you a new battery". Then he goes to process a return/replacement - on a thirteen month old battery - and says, "oh - sorry. there is a nine dollar and change price difference on the new battery - you'll need to go to the front desk" and hands be some paperwork to give to them. I figure $9 isn't bad to get a new battery, so I go to the front desk. Where they proceed to process the paperwork and then hand me BACK $9.57 in cash because the price had gone down. And, the new battery (probably because of the volume they sell) was less than a month old.
Obviously I wasn't thrilled with having to take the original battery back - but if they continue to give that kind of customer service I am sure they will work to make more reliable batteries (they can't afford not to) and I will continue to buy them there.