... to understand the things that tick us off.
You start. What ticks you off?
You start. What ticks you off?
Sig lines listing vehicles you used to own and sold, how much window tint you have, your Plasti-dipped LED floor mats, etc.
I hate people that ask about modifying a vehicle they haven't bought yet.
This is a thread started for those of you who are service techs. It is for those of you who don't do your own work to understand the things that tick us off.
It's just for people to learn what to say and what not to. The other day we had a customer complaining because we filled the oil 1/16 of an inch over the full line on the dip stick. And we got called every day for a week about it.
It's just for people to learn what to say and what not to.
HEY! I used to own a 3rd Gen 4R with 14% tint on the front windows and 25% on the rear windows. And that was on top of the factory tint. Man, it was so cool with how dark it was. You could barely see the LED floor mats. But I plastidipped my door sill so they don't get scratched..."
that's more the job of the service writer....Hey Joseph, not to be an *******, but you're getting paid to deal with ignorant customers. That's why they write your employer a check, and that's why your employer writes you a check. If they weren't ignorant, they'd do the work themselves and you'd be out of a job, so you might wanna show a little more gratitude to those jerks who keep coming to your garage. :thumb:
I'd image that people get pissed off AT their mechanics MORE OFTEN than the mechanics get pissed AT them.
For one thing most shops, even private ones have a service manager or owner who handles talking to the customer.
Most customers only want the issue fixed and fixed right. They only get pissed when mechanics do a bad job. And just like any other profession that can happen.
So I don't really understand your point.
I think you would be surprised the level of STUPID some customers bring.