Brandonium
Member
Hey all,
So my significant other brought her 2016 4Runner in for a brake job (64k on odo) and had all four rotors and pads replaced (Pep Boys). Initially everything seemed ok but a little over a day later and she started experiencing some rubbing noise. Since I also have a 4Runner I decided to look at mine in comparison and the clips for the rear were installed correctly. I tried to take the rotor off and the top portion of the rotor was stuck even though the E-brake was off.
Took it back to pep boys and about three hours later they called with a quote of $500 for the parking brake shoes as well as the hardware. They noted that one of the springs and the shoe retaining pin had fallen out when they removed the rotor.
We asked if the rear shoes on that wheel could be removed and the vehicle driven until we decided on the proper path for repair and were told yes so they removed the shoes on the back and buttoned it up. On the drive home we heard nothing but grinding and noticed that they had used a hammer to get the new rotor off. We ran out and picked up another rotor to put on just to test and sure enough it still grinds. At this point I am not sure what is actually causing the grinding but it is loud.
So let me ask this. Do the shoes in any way change the way the rotor sits on the hub? Would running without shoes cause some type of interference thus causing this metal on metal action I seem to be having now? We have lost confidence in the shop obviously and are somewhat pissed at the outcome but I am simply trying to sort this out.
Here is a picture of the backside of the rotor with the area of interference marked.

So my significant other brought her 2016 4Runner in for a brake job (64k on odo) and had all four rotors and pads replaced (Pep Boys). Initially everything seemed ok but a little over a day later and she started experiencing some rubbing noise. Since I also have a 4Runner I decided to look at mine in comparison and the clips for the rear were installed correctly. I tried to take the rotor off and the top portion of the rotor was stuck even though the E-brake was off.
Took it back to pep boys and about three hours later they called with a quote of $500 for the parking brake shoes as well as the hardware. They noted that one of the springs and the shoe retaining pin had fallen out when they removed the rotor.
We asked if the rear shoes on that wheel could be removed and the vehicle driven until we decided on the proper path for repair and were told yes so they removed the shoes on the back and buttoned it up. On the drive home we heard nothing but grinding and noticed that they had used a hammer to get the new rotor off. We ran out and picked up another rotor to put on just to test and sure enough it still grinds. At this point I am not sure what is actually causing the grinding but it is loud.
So let me ask this. Do the shoes in any way change the way the rotor sits on the hub? Would running without shoes cause some type of interference thus causing this metal on metal action I seem to be having now? We have lost confidence in the shop obviously and are somewhat pissed at the outcome but I am simply trying to sort this out.
Here is a picture of the backside of the rotor with the area of interference marked.
