MillerPKA
New member
Hey guys, last month I joined Gobi Racks to help head up operations here in Denver. I wanted to give you some insights to what's going on behind the scenes as well as our Black Friday special that just dropped.
The deal is simple - 10% off sitewide! Orders placed now have a target ship date beginning in late March. If you have an existing order, you can opt to take advantage of this discount but your order will be moved to that delivery window. This deal is going to be valid for the end the month! If the website isn't displaying the discounted price, it will be adjusted when one of our reps call you to confirm the order. Remember, your card isn't charged until the order is ready to ship!
As for some company insight, my first priority with coming on board here was to address two things: customer service and lead times. I wish it was something I could do with the flip of a switch, but doing so correctly takes time. We are working 18+ hour days, 6-7 days a week to catch up with demand that has grown exponentially since COVID. Over the next few months, I am leading major technical integrations and trainings that will bring massive upgrades to both our operations and customer experience. If anyone is interested I'll be happy to share them once they are live.
In the meantime, I appreciate everyone's patience and support. If anyone has any questions about this special, their existing order, or anything else, feel free to email me directly at [email protected] and I will take care of you.
Thanks and happy thanksgiving!
Weston
The deal is simple - 10% off sitewide! Orders placed now have a target ship date beginning in late March. If you have an existing order, you can opt to take advantage of this discount but your order will be moved to that delivery window. This deal is going to be valid for the end the month! If the website isn't displaying the discounted price, it will be adjusted when one of our reps call you to confirm the order. Remember, your card isn't charged until the order is ready to ship!
As for some company insight, my first priority with coming on board here was to address two things: customer service and lead times. I wish it was something I could do with the flip of a switch, but doing so correctly takes time. We are working 18+ hour days, 6-7 days a week to catch up with demand that has grown exponentially since COVID. Over the next few months, I am leading major technical integrations and trainings that will bring massive upgrades to both our operations and customer experience. If anyone is interested I'll be happy to share them once they are live.
In the meantime, I appreciate everyone's patience and support. If anyone has any questions about this special, their existing order, or anything else, feel free to email me directly at [email protected] and I will take care of you.
Thanks and happy thanksgiving!
Weston
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