Icon Messed Up My Order...Am I being too demanding???

[tristero]

^
I find your argument entertaining and honestly this is a sh*t thread so keep it up

 

[CF_Machete]

Bold prediction. Can you also tell me who will win the kentucky derby and the super bowl in 25 years?

No, you could gain money off of those predictions and with, general lax accountability, potentially create a monster to rival the Kardashian's. I'll have no part of that.

lets keep this going!:lock1:

 

[Powerstroke87]

I agree with the other guys regarding expediting the wheels, but I don’t agree with them demanding to charge your card again. I think the best solution is to send you a return label and when the wheels ge shipped, ship the new ones to you so you don’t have to wait too long or be charged twice. I realize you will get money back, but I personally don’t think their mistake should tie your money up.

+1. You've already shown you want the wheels. Send the correct set, as fast as reasonably possible, with a return label, and they don't get their originals back within 14days or so they'll do a charge. Having that much money tied up is a pain in the ass, and knowing my CC company would set off fraud alerts and put my card into no go mode, causing more headache on my part.

Glad everything worked out for you OP. Good luck with your build.

 

[rageT4R]

how is this karma? unless you've been a real shit in other areas of your life? this just sounds like crap luck.

Just karma for how I initially overreacted to customer service. That’s all.


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[Off-choader]

Just karma for how I initially overreacted to customer service. That’s all.


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no way bro the only thing you did was show the people of this forum that icon is a good company looking out for its customers. post a pic once you get the wheels and lift installed

 

[Easyrider18]

The problem is you didn't buy SCS wheels. DUH.

^^This

 

[tristero]

The problem is you didn't buy SCS wheels. DUH. That sucks, but expediting a set of wheels is a bit over the top.

This ^^^

 

[wfo9]

Consider it your first lesson in a long road of extended wait times.

Like I said before... It's always something.... If you are going to do any modifications... learn to be patient and :beer: while waiting for parts.

 

[rageT4R]

**UPDATE**

So I owe a few [emoji482] to whoever told me to be patient with this whole process. One of the wheels Icon sent me was dented, but Icon had no issues wanting to help and they are handling this issue for me as fast as they can! I in Now way blame Icon for this issue. ICON really is about customer service.

Pics will be posted after I get the replace wheel.


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