King Suspension Customer Support

[nb rob]

No question they make an incredible product. So much in fact that our OEM /semi OEM applications are a bit over the top....

But what's really been impressing me is their customer support. Both before and after the sale. You can get them on the phone, and they WILL return your emails, no matter how ridiculous your questions; in the context of a shop that makes race-proven shocks.

I won't mention a silver competitor by name- but I've run their products for years, and the few times I reached out I was completely stonewalled.... But I can't believe the night-and-day difference with King's customer service.

If you're on the fence about aftermarket shocks, I highly recommend King. I friggin LOVE good customer service, and these guys have worked that very well in to their business plan.

just my $.02 -- and some feedback for potential customers.

 

[Jaydub514]

No question they make an incredible product. So much in fact that our OEM /semi OEM applications are a bit over the top....

But what's really been impressing me is their customer support. Both before and after the sale. You can get them on the phone, and they WILL return your emails, no matter how ridiculous your questions; in the context of a shop that makes race-proven shocks.

I won't mention a silver competitor by name- but I've run their products for years, and the few times I reached out I was completely stonewalled.... But I can't believe the night-and-day difference with King's customer service.

If you're on the fence about aftermarket shocks, I highly recommend King. I friggin LOVE good customer service, and these guys have worked that very well in to their business plan.

just my $.02 -- and some feedback for potential customers.

Thanks for the feedback - this is huge when trying to make a decision between the many options out there!

When the time is right I'll be joining the silver/blue crew for sure:hello:

 

[BLVCK]

very intrested in this suspension

Do you have stock UCA ? also how does it feel on the road? I am very close to affording this set up and tires and had wondered how it felt on road I also have a black 4runner and this looks great!

 

[Chas of MRT]

KING makes a GREAT product, have been a fan of them for several years. We love selling KING because we never have had a return or warranty issue!

 

[nb rob]

Do you have stock UCA ? also how does it feel on the road? I am very close to affording this set up and tires and had wondered how it felt on road I also have a black 4runner and this looks great!

I have aftermarket UCAs, dirt kings. Great alignment specs

On road? Very plush. I keep backing the rear compression adjusts off, and they're at setting 5 of 20 and I like it more and more. Offroad; washboard- very impressive. Crawling is less noticeable, but I hit the more technical trails I know first thing, and it drove and handled very well. I really enjoy the slight increase in clearance for the front skids

 

[Snow-Jet-MK5]

This is awesome. I'm on the fence between Icon and Kings. I would like the kings but I missed the GB through MRT.

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