Orange Boxx Fabrication SUCKS!

[Veloracermike]

Do not under any circumstances order anything from this company. I ordered a pair of Molle panels 8 weeks ago. After three weeks I called on a Tuesday to check
the status and was told they would be sent on Friday and to not call again and send an email. I waited till the following Wednesday and sent an email. Nothing. Waited till the next Tuesday and sent another email. Nothing. Sent another and another and still no response. I called my CC company and cancelled the payment and low and behold I finally get a response and suddenly my panels are ready to ship. I told them to keep them and explained how poorly they had treated me. The response was again very rude and unprofessional. I will just order them from Rago as they are a legit company.

 

[sn_85]

Not the first time I've heard this with OBoxx. They got off to a pretty rough start here and sounds like things haven't changed much.

 

[Veloracermike]

Not the first time I've heard this with OBoxx. They got off to a pretty rough start here and sounds like things haven't changed much.

This doesn't surprise me. I really wasn't in a hurry for these things but the lack of communication and rudeness was too much. Funny how they were right on it once I had my CC company reverse the charges.

 

[Stabbi]

I have the RAGO Molle panels, Roof Rack and some RAGO accessories. They have always done a great job getting the items to me and have been of great quality. Highly recommended.

 

[smeerun]

....And here I was about to pull the trigger on some molle panels. I am also in no rush to receive panels but I guess I am going with Rago!

Thanks for sharing. That's what I love about the forums. And it's these kinds of communities that give company's like Orange Boxx to change their ways (if they give a damn). :boxing:

 

[Gamma Ray]

....And here I was about to pull the trigger on some molle panels. I am also in no rush to receive panels but I guess I am going with Rago!

Thanks for sharing. That's what I love about the forums. And it's these kinds of communities that give company's like Orange Boxx to change their ways (if they give a damn). :boxing:

If the "blemished" molle panels are still in stock, give them a look. It's a tiny error that you're probably going to cover up with stuff anyway, $50 off, and you don't have to wait for them to make the panels because they're already made.

 

[smeerun]

If the "blemished" molle panels are still in stock, give them a look. It's a tiny error that you're probably going to cover up with stuff anyway, $50 off, and you don't have to wait for them to make the panels because they're already made.

:jaw:

I'm sold. That's the plan right there. I'll paint em myself.

 

[Kingrex]

Good to know, was looking between them and Rago

 

[Seymore Butts]

Having read this forum for a couple of years now, I see why Orange Boxx Fabrication reputation is solidly in the toilet.

 

[SpeedyKevin]

Ahh yea have occasionally seen negative reviews on orange boxx. I have avoided them since this issue came up. Be warned, thread does get derailed quite abit lol

Terrible experience with Orange Boxx Fabrication PSD rack

 

[mrblah]

Wonder where all the paid shills and instatards went.....

Orangeboxx needs to step up their game and start giving out free shit again.

 

[SantaFeTrailer]

(bumping all these threads to make sure they are seen by potential customers).

YEP! Business plan appears to be to come up with a cool product idea, then do a hack job of fabbing it and provide crap customer service on top of that. Too bad.

 

[shadow247]

Check out Waco4Runner on Instagram. He makes Molle Panels out of his shop in Waco, TX. His stuff is legit, and cost less than Rago or anyone else.

 

[Pedro367]

(bumping all these threads to make sure they are seen by potential customers).

YEP! Business plan appears to be to come up with a cool product idea, then do a hack job of fabbing it and provide crap customer service on top of that. Too bad.

Alright, so you've bumped a bunch of OrangeBoxx threads now with no context to your issue. Obviously OrangeBoxx has had issues in the past, but maybe some context would help rather than just going on a big smear campaign. To me it just seems like some personal vendetta you have against them rather than an isolated issue. Or just a troll. But, that's just me. I have no skin in this game.

 

[SantaFeTrailer]

https://www.toyota-4runner.org/3811585-post3.html

Alright, so you've bumped a bunch of OrangeBoxx threads now with no context to your issue. Obviously OrangeBoxx has had issues in the past, but maybe some context would help rather than just going on a big smear campaign. To me it just seems like some personal vendetta you have against them rather than an isolated issue. Or just a troll. But, that's just me. I have no skin in this game.

 

[SantaFeTrailer]

Personal vendetta? I don't know about that. I've pretty much moved on from the fact that they sold me a product that does not fit, and refuse to respond to me about that. I want to make sure no one else follows the same path that I did of thinking it was a cool product and not looking up anything about their poor customer service and failure to stand by their products. I thought the best way to perform that service was to note the issue I, and many others, have had on the threads here that talk about the company.

I did include links with each of the bumps, other than this one.

Alright, so you've bumped a bunch of OrangeBoxx threads now with no context to your issue. Obviously OrangeBoxx has had issues in the past, but maybe some context would help rather than just going on a big smear campaign. To me it just seems like some personal vendetta you have against them rather than an isolated issue. Or just a troll. But, that's just me. I have no skin in this game.

 

[patkelly4370]

I ordered, and received, one side molle panel from Orange Box. Later ordered the other side.
I don't recall anything out of the ordinary with shipping. This was during the Covid fiasco so all shipping seemed to be a bit slow.
No issues installing them and they fit just fine.
Have recovery gear on one side. Shovel, soft & hard shackles, etc. Hatchet, med kits (boo-boo & trauma), fire extinguisher, etc on the other.

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