labrunner_t4r_
New member
My apologies, I missed it if you had previously stated but what is your current warranty status? You are no longer in the 3/36?
Bringing it in, state the reason why you are bringing it in so that the work order shows exactly that, 'customer states ongoing issue regarding,' and leave it at that. Let the dealership's service department make suggestions and then when speaking to them state what it is you want. That way the paperwork will reflect the issue over and over again. Its key having the paperwork state the issue of why it is you continue to bring it in and do what they request.
I am under the 3/36 still, and my understanding is there is a powertrain warranty up till 60k, but I might be mistaken. I'll have to start ensuring that the paperwork says what the problem is. Its just what I've had done on the paperwork that I have. Guess that was a dumb oversight on my part. The funny thing is that when deriving it today the shudder seemed weaker. Very hard to notice when driving forward, but still noticeable in reverse.