Venture into the garage, because XD is delivering up the deals!

XenonDepot

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Let's fight quarantine boredom together with a couple of hours of adventure in the garage.

While we are taking precautions to protect the health and safety of our team, you can still pick up parts while the supply chains are still moving!

We want to share this with you guys that are not subscribed to our email list.

Feel free to contact us via email or phone if you have any questions!

*Promotions cannot be combined
 

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Is XD delivering customer service as well too or nah?

Don't know why anyone would bother buying from XD with multiple stories of garbage customer service.

We are extremely sorry for not maintaining the customer service we were known for and we are embarrassed.

Truthfully, the business has grown rapidly and although it was good for the business, it took a toll on our customer service. Needless to say, it was beyond what we could've handled and we failed. We have since hired more customer service reps and retrained all of our staff to provide world-class customer service.

With a bigger team, all emails are getting answered within 24 business hours and even as low as 2 business hours lately. All calls are getting answered with our new phone system. If we missed your phone call, you can leave a voicemail and we will call you back. No voicemails go unanswered. We have since learned a lot and recognize our mistakes. We have made some changes to never be in that position again.

Again, we are extremely sorry if you received bad service from us or read horror stories from other members. We want to keep supporting this forum and all 4Runner enthusiasts. Thank you again and if you do give us another chance, we hope we can provide you and everyone else, world-class customer service.

XenonDepot
 
We compiled a list with links to help anyone out! These will fit a 5th gen and could fit other gens. If you're not sure, please let us know and we can help!

HID low beams:
H11: XTR HID Kit

LED low Beams:
H11: Xtreme LED Pro

LED high beams (you'll need the optional LED DRL Drivers):
9005: Xtreme LED Pro

LED fog lights:
H11: Xtreme LED Pro

Morimoto XB LED Headlight assemblies:
Toyota 4Runner (14-20): XB LED Headlights

Morimoto LED fog light assemblies:
https://www.xenondepot.com/toyota-oval-morimoto-xb-led-LF-TOYOTA?quantity=1

Let us know if you have any questions!
 
Is the promo dead already. Showing XDQT10 invalid for me.

Nevermind. I screwed up. It works.

Sent from my SM-G960U1 using Tapatalk
 
Is XD delivering customer service as well too or nah?

In their defense, when I purchased HIDs / DRLs from them 1.5 years ago - their customer was fantastic! Quick replies and they even followed up on my troubleshooting / shipping inquires. I was shocked to read the negative reviews recently, hopefully what they said is true and are on the mend with their customer service delivery.
 
Is the promo dead already. Showing XDQT10 invalid for me.

Nevermind. I screwed up. It works.

Sent from my SM-G960U1 using Tapatalk

Awesome! Glad it worked out for you.

Let us know if we can help with anything else!

BTW, we are not closed and shipping out like normal!

Thanks for the support!
 

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