WARNING! Do not trust a word from Wheeler's Offroad

[MikesDuneRunnerSLS]

My best experiences in buying parts 4R parts online:

URD - CSF Radiator
Shock Surplus - Unassembled 6112's
Auto Anything - Rival Fuel Skid

All 3 of these suppliers shipped fast and the product arrived at my door undamaged in mindful packaging. They are also quick to reply with an email when you have a question about shipping or support.

 

[bigdaddy2021]

The guy is just venting since he just kept getting the run around week after week. Rather than the company just being honest from the get go, they kept telling him a different thing. Week after week

Sounds like poor customer service and constant false information

Yeah, production of many things have been impeded. Just say that. No need to lie and keep saying it’ll be shipped when knowing it won’t

Sounds like a shitty company if they can’t even be honest

Yup. All the company had to do is be honest. "We told you 4 weeks. it's looking more like 12 weeks. Sorry about the change, we're frustrated,too. Keep it or cancel, brother - no worries either way. "

Simple as that. if they had acted like a grown-up and managed expectations, no problems.

But they guessed/lied/avoided the topic. Lame.

Also sounds like they're pirating orders to fill others that they're behind on (maybe high-dollar spend commercial accounts, etc.) , hence the here and there missing parts. Also lame, if true.

 

[Mr_Bingley]

Hyperinflation isn't imaginary but it's a lot more severe than what's going on now. It's more like "i went to buy bread and there was a line to buy $100 loaves of wonderbread, when yesterday the same loaf cost $50" than the current "i have to wait a few months to buy items with a lot of steel or microchips at 10% more than last year because a miscalculation in production decisions early in a global pandemic disrupted supply/demand".

I was in Argentina in 1984 and the stores had the prices written on chalkboards by the door, and they literally would change them every 30 minutes or so. That's hyperinflation.

 

[cbaty08]

OP, you're right to feel upset if they told you next week, over and over.

That is some BS, and I would also be upset.

 

[daytonaviolet]

I ordered my rear Kings from them, Black Friday 2020. Upon payment, I get an email that kings are back ordered until March ‘21.

So I wait until first week of March and give them a call. I had to repurchase as they canceled my order as it was more then 3mo.. they didn’t tell me.

But they did honor the BF prices and shipped out the order the next week. I knew that kings was back ordered everywhere, I’m glad they help my place in line.

They kept there promise and shipped 4mo after initial order.

 

[osugsxr]

I called and the CSR told me to enjoy the great sunny weather...:AK47: it was raining in my area about 500 miles away.... I dont trust them anymore. :50cal:

 

[BorotHex]

I just recently quit working in logistics and distributors are being told lies over and over and over. It’s a huge problem. I’d mark it up to bad communication, but the pandemic has brought out the worst in everyone’s businesses.

 

[Tricio69]

I called and the CSR told me to enjoy the great sunny weather...:AK47: it was raining in my area about 500 miles away.... I dont trust them anymore. :50cal:

:wtf:

 

[EddieV4runnin]

Haven’t ordered anything from Wheelers in a while but when I did the service was top notch. I haven’t ordered anything from them because now they’ll charge me CA tax. No gracias amigo