I came from a 2011 Grand Cherokee
Why did you switch and what were your experiences?
The reliability of the Jeep was the worst I ever had.
Ride comfort on road?
Jeep was great when it was running.
Off road ability?
Not really off road, lets talk snow. I drove the Jeep over Snoqualmie pass (WA state) in the middle of some crazy snow storm and it performed excellent.
The T4R has been great so far but hast been in the same conditions yet. Well see what this next week brings.
Reliability?
T4R will take this hands down.
The Jeep was bought used and very quickly went out of the factory warranty and the Lemon Law did not apply. Luckily I had the Chrysler Max care so the pain I am about to describe was covered with a minimal deductible.
- Motorized rear hatch would close short by about 6 inches then open again. I could manually push it down but due to the motor it was really difficult with a bad back. It took the dealer multiple times over a couple years, everything was replaced at least twice, would work for a while then do the same.
- The air suspension was awesome until it wasn't. I would be driving down the road and out of nowhere all of a sudden my front end was up and my back end was low like a low rider dragging ass. This went on for a few years on and off. It would usually fix itself before I got it to the dealer and they could see the error code but wouldn't do anything if they couldn't see the problem. When they did see it they would replace something and say it was fixed.
One day I came home after a very long drive back form eastern WA where the error "check air suspension" was showing for about an hour. I parked and could hear the air compressor working. I figured ok, Ill put my bag in the garage and pull the fuse, here comes another dealer trip when BOOM! I turn around and see white smoke at the front right corner. The compressor literally blew apart. They replaced it and a week later the jeep was back in the shop for 4 months. They literally replaced everything twice, had the master tech (or whatever they call them) fly out and ended up reusing an original part to make it work.
BTW... the whole time they only gave me a loaner for a month.
- The flaps that route air for heat or cold would get stuck every couple years and they would need to get into the box to replace the seals that were melting in the heat over the summer and would get stuck.
- My favorite issue was the rainy day my wiper motor stopped. I was driving along and all of a sudden - no wipers.
- EVERY service dept that was anywhere near me (3 dealers) was always booked out at least 4 weeks.
- One of the early issues was a red fluid dripping. They replaced the power steering pump. I get it home, still leaks and then they replace the trans cooler. Long story here but they came out to clean my driveway after that one. A few days later its not shifting right. I take it back, they pull it around back and bring it over a few minutes later to tell me they topped off the trans fluid. Cool right. Nope. Same issue and a few days later I come back. Talk to a different service guy and he tells me they cant do that, its a closed system and needs to be hooked up to a machine. I need an appt. They freaking LIED to my face.
- Next time you see a Jeep GC look at the headlights. I dont mean when using a turn signal. You'll start to notice that a lot of the Jeep GCs on the road have one light out. Not when using turn signals, there always a light out. I think mine was always on the drivers side. There is clearly a design flaw and those things eat headlight bulbs. They are HID so you know they are expensive. AT least I do.
- Last one was some sensor that would get dirty and cause the Jeep to go into limp mode. If I stepped on the gas it would lag like it had no power and go nowhere. The first time it happened I was in front of a semi and needed to get out of the way. This happened three times and was traded in for the T4R after the third.
Features?
Jeep had more. When it was running the Jeep was nice. Not plush but damn nice.
What do you miss?
Heated Steering wheel.
What don't you miss?
The Jeep as a whole and the fear that I could be stranded at any moment. I wondered every morning what would happen today.
Would you/will you switch back?
I think the answer is obvious but if you need the answer... **** NO!