RPMFAB is the next round of thieves?

Gen 4 Toyota 4Runner

I called RMP Fab a few weeks ago and spoke to Don Sr. He began telling me about the product and the quality of material he used to build bumpers etc...At that point I wasn't sure that I wanted an RMP FAB bumper but a few days later I called back and placed an order with Don Jr. for a Gen4 4runner front bumper. He sounded liked a really straight forward dude on the phone and even gave me 10% discount off shipping because of the upcoming expo that would be taking place. I also received the letter from his wife Michelle Rycroft saying they were shutting down operations effectively immediately and they were not going to be filling my order. No refund was mentioned in the letter. Man I hope I get my money back.
 
Gen4runner34 said:
I called RMP Fab a few weeks ago and spoke to Don Sr. He began telling me about the product and the quality of material he used to build bumpers etc...At that point I wasn't sure that I wanted an RMP FAB bumper but a few days later I called back and placed an order with Don Jr. for a Gen4 4runner front bumper. He sounded liked a really straight forward dude on the phone and even gave me 10% discount off shipping because of the upcoming expo that would be taking place. I also received the letter from his wife Michelle Rycroft saying they were shutting down operations effectively immediately and they were not going to be filling my order. No refund was mentioned in the letter. Man I hope I get my money back.
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Thats messed up man. Its not like this snuck up on them. They took your money knowing you were getting ripped off!
 
Agent_Outside said:
Did you hear the news? They were just posting advertisements for an overland expo sale on social media and then a couple days later started emailing customers saying they were going out of business and their orders won’t be fulfilled, there was no mention of refunds but they require 100% payment up front.
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I got the exact same email listed in this string on the 23rd as well. I had just talked to Don on the 15th of this month about the roof rack. He was all buddy buddy and "send us pics of the truck once you've got the bumper mounted so we can post it on our sites." I had already ordered a front bumper over a month ago. Do you think he mentioned anything about his company troubles when we spoke on the 15th? Of course not! Took everyones money and apparently had been doing that for many, many months knowing they were upside down in the company. When I responded to the email asking where my money was I got the following response back:
"RPMFAB is insolvent and cannot issue any refunds. We recommend that you contact your CC company and or PayPal regarding the purchase." It was signed by Don Rycroft Sr. Guess daddy has to do the talking for Jr while he hides from all of the customers he ripped off.

Our CC company said they have received multiple complaints about this company from people filing claims. We spoke with them on the 23rd so they had been getting complaints about RPMFAB prior to that date. I can only imagine how many victims are out there when all of the CC companies and PayPal charges are added up. They were intentionally and continually taking orders and requiring payment in full, knowing they would not or could not ever deliver the product. That's Fraud by Deception. I have heard many others are filing complaints with the Arizona Attorney Generals Office. (Welcome to Arizona Attorney General | Arizona Attorney General) If you were a victim of this company you may consider doing the same. It sounds like some of these CC companies are not promising that they'll honnor the credits they have temporarily given some victims while they attempt to retrieve the money from the company and/or it's assests. In some cases that could mean you would still be responsible for the charge.

It looks like they have 2 associated companies operating under similar names.

RPM Lead Reels
RPM Lead Reels


RPM Metal
Canopy Network

Both of them are based out of Phoenix and both of them were attached to my email response from RPMFAB.

When you are running a company in this fashion and intentionally misleading people you are not a stand-up person. You're a coward.
 
Mountainyota said:
I got the exact same email listed in this string on the 23rd as well. I had just talked to Don on the 15th of this month about the roof rack. He was all buddy buddy and "send us pics of the truck once you've got the bumper mounted so we can post it on our sites." I had already ordered a front bumper over a month ago. Do you think he mentioned anything about his company troubles when we spoke on the 15th? Of course not! Took everyones money and apparently had been doing that for many, many months knowing they were upside down in the company. When I responded to the email asking where my money was I got the following response back:
"RPMFAB is insolvent and cannot issue any refunds. We recommend that you contact your CC company and or PayPal regarding the purchase." It was signed by Don Rycroft Sr. Guess daddy has to do the talking for Jr while he hides from all of the customers he ripped off.

Our CC company said they have received multiple complaints about this company from people filing claims. We spoke with them on the 23rd so they had been getting complaints about RPMFAB prior to that date. I can only imagine how many victims are out there when all of the CC companies and PayPal charges are added up. They were intentionally and continually taking orders and requiring payment in full, knowing they would not or could not ever deliver the product. That's Fraud by Deception. I have heard many others are filing complaints with the Arizona Attorney Generals Office. (Welcome to Arizona Attorney General | Arizona Attorney General) If you were a victim of this company you may consider doing the same. It sounds like some of these CC companies are not promising that they'll honnor the credits they have temporarily given some victims while they attempt to retrieve the money from the company and/or it's assests. In some cases that could mean you would still be responsible for the charge.

It looks like they have 2 associated companies operating under similar names.

RPM Lead Reels
RPM Lead Reels


RPM Metal
Canopy Network

Both of them are based out of Phoenix and both of them were attached to my email response from RPMFAB.

When you are running a company in this fashion and intentionally misleading people you are not a stand-up person. You're a coward.
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I really hope that you guys are able to find a way around the bankruptcy and get your money or some of it back.

I know in North Carolina once they declare bankruptcy, they arent legally responsible for anything. You cant even sue the owners by name in civil court because everything you purchased was from that LLC.
 
This is why it makes me so nervous paying up front for expensive parts with all of these companies. Any one of them could go under at any time with no warning. I really can't believe that consumers have allowed this 100% up front followed by an indefinite months long wait for product thing to become the standard in this industry. Realistically the standard should be no more than 25% down with the balance due at shipping.
 
chuffaluffigus said:
This is why it makes me so nervous paying up front for expensive parts with all of these companies. Any one of them could go under at any time with no warning. I really can't believe that consumers have allowed this 100% up front followed by an indefinite months long wait for product thing to become the standard in this industry. Realistically the standard should be no more than 25% down with the balance due at shipping.
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It is sad that we have to almost depend on forums now to make sure we aren't getting scammed. Ive always been one to research companies and parts for durability and fitment but this is getting out of control.
 
chuffaluffigus said:
This is why it makes me so nervous paying up front for expensive parts with all of these companies. Any one of them could go under at any time with no warning. I really can't believe that consumers have allowed this 100% up front followed by an indefinite months long wait for product thing to become the standard in this industry. Realistically the standard should be no more than 25% down with the balance due at shipping.
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No kidding. Half these places are some dude in a garage with a welder. I get that they need cash coming in to keep the lights on, but you gotta figure those issues out and not require 100% up front and make people wait months for stuff.
 
STX4Runner said:
No kidding. Half these places are some dude in a garage with a welder. I get that they need cash coming in to keep the lights on, but you gotta figure those issues out and not require 100% up front and make people wait months for stuff.
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It's not really that hard to see how this stuff happens. If you're running a consistent 3 month lead time with 100% paid up front and then the business dries up or slows way down? Now you're doing 3 months of your normal full time work, but you have little or no cash coming in. Most of these guys have rigged their business so that they can't weather that.
 
Mountainyota said:
I got the exact same email listed in this string on the 23rd as well. I had just talked to Don on the 15th of this month about the roof rack. He was all buddy buddy and "send us pics of the truck once you've got the bumper mounted so we can post it on our sites." I had already ordered a front bumper over a month ago. Do you think he mentioned anything about his company troubles when we spoke on the 15th? Of course not! Took everyones money and apparently had been doing that for many, many months knowing they were upside down in the company. When I responded to the email asking where my money was I got the following response back:
"RPMFAB is insolvent and cannot issue any refunds. We recommend that you contact your CC company and or PayPal regarding the purchase." It was signed by Don Rycroft Sr. Guess daddy has to do the talking for Jr while he hides from all of the customers he ripped off.

Our CC company said they have received multiple complaints about this company from people filing claims. We spoke with them on the 23rd so they had been getting complaints about RPMFAB prior to that date. I can only imagine how many victims are out there when all of the CC companies and PayPal charges are added up. They were intentionally and continually taking orders and requiring payment in full, knowing they would not or could not ever deliver the product. That's Fraud by Deception. I have heard many others are filing complaints with the Arizona Attorney Generals Office. (Welcome to Arizona Attorney General | Arizona Attorney General) If you were a victim of this company you may consider doing the same. It sounds like some of these CC companies are not promising that they'll honnor the credits they have temporarily given some victims while they attempt to retrieve the money from the company and/or it's assests. In some cases that could mean you would still be responsible for the charge.
Click to expand...

Oof, what an email. Maybe they should've tithed a little less and invested in business-management classes a little more. If you paid with a CC less than 90 days ago you should be good. Not sure about Paypal and bankrupt companies, but their dispute period is 180 days. Given the wait time for these some people might still be out of luck though.

I've had to dispute a $2k+ charge for defective merch before and won it, wasn't hard, and that case was less cut and dried than these. For any readers, keep the dispute and merch arrival timelines in mind when you order anything. I will never order anything on a CC that won't be in my hands in less than 90 days, because if something like this happens you're on the hook for it.
 
STX4Runner said:
... but you gotta figure those issues out and not require 100% up front and make people wait months for stuff.
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As long as people keep pre-paying in full no change will be made.

People need to stop paying for the hope of goods to be delivered.

Would anyone pay in full up front for a contractor to come do work on their house? No.

Purchasing as-built goods is no different. Companies should be taking either 1) no paying up front (see also: SLEE) because they know their products are good enough to easily find another buyer or 2) payment for materials only and labor is charged after-the-fact.
 
RPMFAB still listed as a sponsor/advertiser for the forum. I tried to go to their website, researching vendors, because it was listed there. Doesn't seem right. Dear Admins...please correct.
 
chuffaluffigus said:
This is why it makes me so nervous paying up front for expensive parts with all of these companies. Any one of them could go under at any time with no warning. I really can't believe that consumers have allowed this 100% up front followed by an indefinite months long wait for product thing to become the standard in this industry. Realistically the standard should be no more than 25% down with the balance due at shipping.
Click to expand...

Right!!... whatever happened to COD...cash on delivery??
 
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