Hi does anyone have driver seat clonking problems? I have had the problem from new '05 V8 Sport Edition. They have replaced the seat frame twice. In addition on the last frame replacement the dealer has also tried to weld a bar across the rear two mounts holding the seat to the floor. After replacing the seat frame the first time they tried to tighten the front lower bolster mechanism (controlled by the round knob on the left front of seat). Much better initially but over couple of months it is even worst now.
The seat rocks around when braking, accelerating, entering driveways and anywhere there is a change in the road that results in your body rocking back and forth. The dealer got in a checked it again the other day and he had to close the door because of other road traffic noise and I could hear the clonking outside the vehicle over the traffic noise.
I have spoken to Toyota as the dealer is frustrated and does not know what to do. Toyota was absolutely useless with the woman claiming it is normal. As it is normal it will not be resolved. This response after waiting 6 weeks for their "special problem team to review". There was no review and I am sure just a stall tactic to make most people go away. Toyota wanted me to go back to the dealer and sit in other 05 runners to see if the problem is the same. The other seats were great and the dealer agreed the other runner seats were fine but mine was not. He has ordered another seat frame. That will make 3 new frames. We will see. I keep hoping that a newer version seat frame will resolve it.
If this does not work with the new frame, I suggested to Toyota woman that I should probably make a claim in Small Claims Court. It might get the lead out of their butts when they have to start spending thousands for their lawyers to fly here and go to court for the day.
Does anyone have any suggestions for solutions and or escalating the problem to get action out of Toyota?
Cheers,
Adrian
The seat rocks around when braking, accelerating, entering driveways and anywhere there is a change in the road that results in your body rocking back and forth. The dealer got in a checked it again the other day and he had to close the door because of other road traffic noise and I could hear the clonking outside the vehicle over the traffic noise.
I have spoken to Toyota as the dealer is frustrated and does not know what to do. Toyota was absolutely useless with the woman claiming it is normal. As it is normal it will not be resolved. This response after waiting 6 weeks for their "special problem team to review". There was no review and I am sure just a stall tactic to make most people go away. Toyota wanted me to go back to the dealer and sit in other 05 runners to see if the problem is the same. The other seats were great and the dealer agreed the other runner seats were fine but mine was not. He has ordered another seat frame. That will make 3 new frames. We will see. I keep hoping that a newer version seat frame will resolve it.
If this does not work with the new frame, I suggested to Toyota woman that I should probably make a claim in Small Claims Court. It might get the lead out of their butts when they have to start spending thousands for their lawyers to fly here and go to court for the day.
Does anyone have any suggestions for solutions and or escalating the problem to get action out of Toyota?
Cheers,
Adrian