06 Sport Factory Nav - Voice Commands Don't Work

I just picked up an 06 Sport 4x4 with factory navigation and I can't seem to get the voice command function to work. When I push the speech command switch on the steering wheel, after getting a message on the screen that says "Please say the command after BEEP," I get a message that says "Voice Recognition Canceled" and a little message flashes across the top of the box that says "The system cannot detect voice." However, when using the bluetooth phone setup, I can give it commands, so it seems the microphone works.

I did get a new DVD off of eBay that has the latest maps and have loaded that, but did not do the install where you take out the fuse first. Right now, I have the newer maps working, but still have the override capability for programming while in motion, and I'm afraid I'll lose the latter if I do the power-down upgrade of the DVD. Could that be the problem, or is there a configuration menu that I have yet to find that has some setting I need to change to allow the voice recognition?

My apologies if this has been addressed before. I tried a forum search and nothing popped up.

Thanks for any and all advice. This is a great forum and I've already gotten almost too many great ideas for the time I have available to tinker with the Sport.
 
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I don't have an answer to your question but noticed you're in my area. Welcome to the forum. Lots of useful information here and lots of knowledgeable folks.
 
Anyone?

Wow, this is the first time I've posted on a forum like this that at least one person hasn't responded with some similar experience or a suggestion/solution. I take it this means I have a somewhat unique situation.
 

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