Avatar disappeared. Can't put one back

[JB.]

I've tried both attaching and linking. I reduced it from 140x140 to 100x100. No luck.

 

[jharris2]

I've tried both attaching and linking. I reduced it from 140x140 to 100x100. No luck.

There's also a size limit of 244KB. Could you please check the file to see if that's the reason? Also, while you're on the screen, check to see if the radio button for "Do not use an avatar" has been checked.

 

[JB.]

There's also a size limit of 244KB. Could you please check the file to see if that's the reason? Also, while you're on the screen, check to see if the radio button for "Do not use an avatar" has been checked.

Size OK. Radio button OK. I used the button once as kind of a reset. Still no luck. Thanks.

 

[J.A.]

Same problem here. I noticed that when I goto my member profile page, or JB's member profile page, our member name is different there. mine says ja330 and his jb9237.

 

[jharris2]

Same problem here. I noticed that when I goto my member profile page, or JB's member profile page, our member name is different there. mine says ja330 and his jb9237.

Very strange -- will check into it and report to the admins.

 

[J.A.]

Very strange -- will check into it and report to the admins.

So it looks like this is due to having a special character in the username, in our cases a period. Those with a dash or ampersand are having the issue as well.

Since our avatars worked in the past we should be able to get them working again. A little research uncovered that...

the "VBSEO_REWRITE_MEMBER_MORECHARS" option needs to be set to a 1 in the includes/config_vbseo.php file

Here is what the line should look like in the includes/config_vbseo.php file...

// Set this variable to 1 to include special characters using url encoding for member profiles.

define('VBSEO_REWRITE_MEMBER_MORECHARS', 1);

I will send GG a PM and see if we can get this fixed as it messes up the entire user profile not just the avatar feature.

 

[admin]

J.A. - thanks for pointing it out. The fix you mentioned did the trick.

admin.

So it looks like this is due to having a special character in the username, in our cases a period. Those with a dash or ampersand are having the issue as well.

Since our avatars worked in the past we should be able to get them working again. A little research uncovered that...

the "VBSEO_REWRITE_MEMBER_MORECHARS" option needs to be set to a 1 in the includes/config_vbseo.php file

Here is what the line should look like in the includes/config_vbseo.php file...

// Set this variable to 1 to include special characters using url encoding for member profiles.

define('VBSEO_REWRITE_MEMBER_MORECHARS', 1);

I will send GG a PM and see if we can get this fixed as it messes up the entire user profile not just the avatar feature.

 

[JB.]

So it looks like this is due to having a special character in the username, in our cases a period. Those with a dash or ampersand are having the issue as well.

Since our avatars worked in the past we should be able to get them working again. A little research uncovered that...

Nice work. Thanks.