Thanks, I thought your responses might be about more than brakes, and I don't disagree with the sentiment. But here's the deal, and I'm not saying this is any better but I'm not sure they're selling new calipers to begin with. Given their
core return requirements, there appear to be two possibilities:
1. Their calipers aren't new at all - they remanufacture whatever customers return, powder coat them, and sell them, in which case you don't really know what you're getting until it shows up (and maybe not even then); or
2. Their calipers are new and they have the strict requirements so they can resell the returned cores to reman companies.
If anybody knows for sure, please chime in.
Let me also clarify that I don't currently have PowerStop calipers, just rotors and pads. I discovered my seized caliper during a brake job late in the afternoon. Had to be at work the next morning so I had to source them locally. Went with AutoZone's Duralast for the lifetime warranty but then that turned weird when one was painted and one wasn't. Their explanation (excuse?) was that the parts come from different manufacturers. I didn't have time to paint the one (should have made the time) so now one still looks good and the other is covered with rust. I researched PowerStop calipers b/c I was considering using them as replacements but have since backed off given they only have a 3-year warranty and my uncertainty over exactly what they're selling.