2ndhandyotaman
Member
I called the shop:
Me: "Are you going to use OEM Toyota parts or aftermarket?"
Them: "We can use aftermarket. Typically we put Moog ball joints in"
Me: "PLEASE put OEM Toyota ball joints in. I don't care if it costs more. No Moog ball joints in the 4Runner, please"
Them: "Ok. Thanks for letting us know, we'll make sure that OEM ball joints are put in - nothing aftermarket"
Thanks for bringing this up!
Now verify by parts invoice that they actually used OEM parts and aren't just charging you for the good parts while they used aftermarket parts.