Big Two Toyota of Gilbert, AZ

RAWTAZ

New member
Hi,

New to the forum and this is my first post.

Just purchased my 2014 4Runner SR5 Premium.

For many years I purchased my vehicles from a Broker, Joe Girardi in Detroit Michigan. Since moving to Arizona in 2005 I have always been frustrated with have to return to the torment of 6 hours in a Dealership to purchase a vehicle.

The experience at Big Two Toyota was simply amazing, it is the most unique experience I have ever had at a Dealership. This was my third experience at a Dealership in Arizona the other two where not stellar and for the most part non eventful outside of the Finance Manager game that they all attempt to play on you. Trying to sell someone GAP insurance at 2 or 3 k when you can purchase that from your insurance company for 120 bucks a year is the thing that gets me the most.

Big Two when told that I was all set with the GAP Coverage and top remove it from the contract did excatly that and we wrapped up the deal and took delivery.

I went to the dealer around 5 pm and was out at 8 pm, the delay was they only had one finance manager closing and one of the deals took about an hour to get through.

Outside of that the place is very cool, they have a cafe in the dealer, bought me a sandwich and a soda while I was waiting, most dealers in AZ hand out bottle water so that is pretty much the norm, when you are walking around a car lot in 115 degree weather it is almost life dependent.

The dealer has on premise, a barber, a massage facility, a nail salon, a cafe for sandwiches and refreshments, a barista for coffee and tea and a work area with Wi-Fi. So if you go in for service you can bring you laptop along and work if you need to. Get a hair cut or get your nails done for the ladies.

Really cool experience. The staff are great.

This is my first Toyota purchase and so far I am hooked.

Big Two Toyota is a great place, check it out if you are in the Phoenix area.

Taz.
 
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Have you had to have any service work done by them yet on your new 4Runner? Just wondering...my 1997 SR5 is starting to show wear and I am looking for a good reliable place to have some work done on it.

Thanks!

Ted
 
I'm also looking to get some info on the service side of things. I do most things myself but when it comes to electrical gremlins and things of that nature that are tough to track down, it's nice to have a trustworthy dealer with the right equipment.
 
Good to know--fellow AZ'er here

Thanks for the info. I've been wanting to buy a used 4runner--nice to see there is a dealership that isn't full of BS!
 
Thanks for the info! I'm still looking for my first 4runner, and holding out for a 4th gen sport. Will for sure keep my eye out on this dealer!
 
Have you had to have any service work done by them yet on your new 4Runner? Just wondering...my 1997 SR5 is starting to show wear and I am looking for a good reliable place to have some work done on it.

Thanks!

Ted

I've had good luck with YotaPros in Tempe. I brought in my 4runner convinced my transmission was dying. They looked at it, test drove it, told me the fluid was 6 qts low, topped the ATF off and sent me on my way. (some moron drained it and couldn't find a way to put fluid back in it because there was no dipstick)
 
Thanks AZ4! Just the info I am looking for. I never heard of this place, and even though they are a long ways from me it may be worth trying. I'd have to stay and wait for them to do the work seeing as how I am in far east Mesa, almost to AJ :)

The two items I need done (leaking rear axle seal, and leaking psgr side CV joint) would likely take all day.

Ted
 
I've taken my 4runner and Tundra to Camelback Toyota for some recalls and some service work. Similar setup as Big Two in Gilbert. Also, order parts online at a discounted rate and pick them up at Camelback. Saves a few $$$.

Service wise I use Fleet Services just east and south of University and 40th St by Skyharbor. Honest guys that have never steered me wrong. They will also install your own parts.
 
We love Big Two!! We purchased our 2015 Trail there in April and while it was a long process, they were very busy, they did buy us lunch and offered any snacks and drinks we wanted.

We bought our 2008 at Earnhardt Toyota in September 2014 and after that ordeal, and not wanting to drive to Power Toyota in Tempe anymore, we went to Big Two and have always had the best service.

You do, typically, have to make an appointment for those other services--barber, nail salon, etc.
 

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