Bilstein 5100 Snap Ring Failure

[lewisp]

Bilstein gave me a full refund after inspecting the shock, I was pretty stoked!

 

[lewisp]

Any more on this? Diagnosis?

Bilstein gave me a full refund for the shock after looking it over. I love that company!

 

[Scramble]

Kinda blows my mind that the dynamic weight of the vehicle is resting on those tiny groves and rings.

That aside, I'll add to the chorus of happy 5100 users. Haven't seen that sort of failure here before.

It is amazing to me too.

 

[giovannie23]

Does bilstein sell the snap ring separately?
Im planning on moving the clip, and would rather get new clips

 

[Yoter]

Bilstein gave me a full refund after inspecting the shock, I was pretty stoked!

So, this could mean that Bilstein determined it was a part failure and not due to a user error, that is scary!
I have installed 5100's on a few 4runners and Tacomas and was always really sketched out and uncomfortable with the snap ring design!
Its crazy they don't make a locking perch system that use and allen key or something like that, just for the peace of mind.