Bluetooth/Nav problem fixed... not sure how

IdRatherBe

New member
So, my bluetooth and nav stopped working a while back for no clear reason. I had searched the forum and nothing was an exact match to my problem, though a few people had the same bluetooth issues (none with nav as well, though).

To be clear, this wasn't a disconnect or pairing issue. I had two problems:
1) The bluetooth function simply grayed out and you could not access it at all. 2) The nav would stay on a sort of loading screen, but would never load.

Resets didn't do anything. I couldn't update it because I could not connect via bluetooth. I disconnected the battery and left it overnight, but it didn't change anything. I was ready to take it in to the dealership, but I had read that people with similar issues were charged a couple hundred dollars or more for the fix.

Here's where it gets interesting: I took it in for an oil change at the local Shell station, because I moved recently and couldn't make it across the city to my trusted mechanic. They did their thing which apparently comes with a general inspection. Well, I got the car back and half way home I noticed everything was working again. I called to ask them what they did, but they seemed defensive and thought I was upset or something. They stuck to the story that it was just an oil change and I didn't have time to push any harder.

Again, I couldn't be happier that it is all working again and all for the price of a synthetic oil change, but I'd love to know what the fix was. Any idea what they might have done during an oil change/basic inspection that would affect the computer like that?
 
Register to hide this ad
So, my bluetooth and nav stopped working a while back for no clear reason. I had searched the forum and nothing was an exact match to my problem, though a few people had the same bluetooth issues (none with nav as well, though).

To be clear, this wasn't a disconnect or pairing issue. I had two problems:
1) The bluetooth function simply grayed out and you could not access it at all. 2) The nav would stay on a sort of loading screen, but would never load.

Resets didn't do anything. I couldn't update it because I could not connect via bluetooth. I disconnected the battery and left it overnight, but it didn't change anything. I was ready to take it in to the dealership, but I had read that people with similar issues were charged a couple hundred dollars or more for the fix.

Here's where it gets interesting: I took it in for an oil change at the local Shell station, because I moved recently and couldn't make it across the city to my trusted mechanic. They did their thing which apparently comes with a general inspection. Well, I got the car back and half way home I noticed everything was working again. I called to ask them what they did, but they seemed defensive and thought I was upset or something. They stuck to the story that it was just an oil change and I didn't have time to push any harder.

Again, I couldn't be happier that it is all working again and all for the price of a synthetic oil change, but I'd love to know what the fix was. Any idea what they might have done during an oil change/basic inspection that would affect the computer like that?

Dang that's impressive. Get an oil change and fix your Bluetooth/nav issues. Interested in what oil they used :lol:
 
So, my bluetooth and nav stopped working a while back for no clear reason. I had searched the forum and nothing was an exact match to my problem, though a few people had the same bluetooth issues (none with nav as well, though).



To be clear, this wasn't a disconnect or pairing issue. I had two problems:

1) The bluetooth function simply grayed out and you could not access it at all. 2) The nav would stay on a sort of loading screen, but would never load.



Resets didn't do anything. I couldn't update it because I could not connect via bluetooth. I disconnected the battery and left it overnight, but it didn't change anything. I was ready to take it in to the dealership, but I had read that people with similar issues were charged a couple hundred dollars or more for the fix.



Here's where it gets interesting: I took it in for an oil change at the local Shell station, because I moved recently and couldn't make it across the city to my trusted mechanic. They did their thing which apparently comes with a general inspection. Well, I got the car back and half way home I noticed everything was working again. I called to ask them what they did, but they seemed defensive and thought I was upset or something. They stuck to the story that it was just an oil change and I didn't have time to push any harder.



Again, I couldn't be happier that it is all working again and all for the price of a synthetic oil change, but I'd love to know what the fix was. Any idea what they might have done during an oil change/basic inspection that would affect the computer like that?



No idea what the oil place did to fix it, but when it happened to my 2014 LE a year ago, the dealer told me that it wasn't the first 4R for them to see having this exact problem. They also told me that they had to install a software update to fix it.


Sent from my iPhone using Tapatalk
 

Members online

Forum statistics

Threads
278,307
Messages
3,554,050
Members
248,016
Latest member
Advally Service

Trending content

Back
Top