Consumer Reports no longer credible?

Catchlight

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Consumer Reports seems to be on a mission to rid the world of body-on-frame SUVs, and in the process they have lost their objectivity and credibility.

They don't seem to realize that the Korean and other unibody SUVs they praise so highly are not much more capable than cars once they are off pavement and there's work to be done (or fun to be had). The main concern of the woman who tested the SR5 (see her video on the CR site) seemed to be potential spillage of her latte while traversing speed bumps on mall parking lots.

An older thread here has covered her rip-job on the 5th Gen. 4Runners pretty well, but I just wanted to further discount the mag's BS after our first trip last weekend in our new Trail Edition.

My wife and I were asked to help out at a lodge on a remote island off BC's west coast which provides a four-day ocean salmon fishing experience each year for two dozen kids with life-threatening heart issues, and their parents and siblings. That meant folding down the rear seats and piling cases of frozen meat up to the windows, then putting our packs and my photo gear on top of the food. God knows what it all weighed. The only effect on the Trail was to improve its already good ride characteristics. Acceleration and braking seemed unchanged. Try that in your 4-banger, CR-recommended SUV.

First, we drove for an hour on an unevenly paved, twisting highway, which the Trail handled as smoothly as a luxury SUV, with no sign of the body lean and overly-busy ride CR whines about. Then we spent an hour on a logging road that had not been graded recently, and finally an hour on a logging spur that consisted of tight curves and steep pitches covered in "Vancouver Island pea gravel"--loose, angular rocks of various sizes. Finally, I used 4L to negotiate a steep gravel decline down to the dock where we met the boat to the lodge. We didn't need any of the technologies on the headliner on this trip, but it's great to have them in reserve to handle rougher conditions and terrain, or just to have some fun.

On every road surface I was impressed by the Trail's ride and performance, even compared to my '98 SR5 which had done the same trip last year with a lighter load. Using 4H smoothed out the washboard sections, and changing gears manually avoided mistimed shifts, eliminated lugging on hills, and gave much better control on downhills. Since KDSS is passive, it's hard to know when it's working, but I suspect it damped the ride and reduced sway on the rougher parts.

I would not have enjoyed driving one of CR's beloved imported unibodies on this trip, and most of them would soon deteriorate if used this way regularly. The new unibodied Grand Cherokee and Explorer might stand up to the task for a while, but their reliability record is poor compared to Toyota's.

By ignoring CR's propaganda, we made the right choice of vehicle, and hope nobody is fooled by their inadequate testing and biased judgement. Toyota gets A+ from us for the 5th Gen.
 
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Damn fine job writting that...and yes...CR can kiss my you know what!

Congratz on doing an excellent job for those less fortunate than you or I...

Pat
 
CR is a good source for measuring electronics and such, but not much good for anything else. I prefer JDPowers myself.

And yes, I believe that CR is "politically-driven" given their recommendations and reports on automobiles.
 
When researching the T4R I was concerned by CR review or bashing of the T4R. We went to the dealership to look at a Hylander and my wife hated the styling of it so we decided to take a look at the T4R. We decided to take it for a test drive and were really impressed, enough so that we ended purchasing. I love driving the T4R, It has exceeded my expectations.
 
Consumer reports has an obvious agenda. They are trying to steer people towards crossovers and minivans instead of true SUV's. And while most people might not need the capability of a 4runner, I think they can make this point while still recognizing some of us do need/ want that and we're willing to accept some of the inherent handling characteristics of a off-road capable SUV. Every vehicle has to make compromises in order to achieve it's design-mission. I wouldn't expect them to take a Highlander or Forrester through an Off Road course and then criticize it's capabilities. Would they criticize a Porsche 911 for not having enough room for hauling furniture?

The thing I am most confused about is the "Average" predicted reliability ratings. What is their reasoning for this? The 4runner has one of the best long-term reliability records of any vehicle CR has tested. The 5th gen. 4runner continues to be made at the same plant in Japan, and is closely related to The FJ cruiser and GX460 (as well as the 4th gen 4runner) all of which have stellar reliability records.....so what gives? The 4runner may have sloppy handling and a high step-in height, but don't discount it's impeccable reliability record.
 
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I noticed that, too, KCcarguy, that CR had misread their own reliability data.

If I recall, the 2010 4Runner (all models) scored "Higher than average" for reliability in all important mechanical and electrical categories, except for "body hardware" and the stereo (I'll give them that one!).

By their math, over a dozen highest ratings, plus two average ratings, adds up to an overall average rating. A conspiracy, bad math skills, or just sloppy editing by Consumer Reports?
 
Updated Data

Well, just for S&G's I thought I'd check and see if CR admitted their mistake. Reliability date for the 2010's is in and the perfect record continues. Consumer Reports still predicts reliability as "average". What a joke.

:redbrick:
 
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The powers that be wants to put toyota down because they were or are still the number 1 automaker. The US and Europe wants to have better market share to help their auto sector come out of the slump (not that Europe's auto sector was in too bad of shape but that auto is Europe's #1 export). I know this sounds like conspiracy theory, but i believe that it makes sense.

The issues with Toyota's accelerator being stuck was/is a hoax. There were no factual data to support that. Around the same time US auto makers were getting the bailout/debt restructuring. Does anyone remember they had a senate committee hearing with the toyota executives? what a F-in side show. After GM re IPOs, the powers that be comes clean and puts out a small article that the toyota issue was a hoax, but by then the damage to toyota's reputation is done. Lots of people still believe toyota had those issues, its ingrained in people's minds. In the end its all for the greater good, the US auto industry was saved.

sorry for the rant

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PS Toyota is one of the most reliable autos out there, but i think you all already know. =)
 
CR hasnt lost its credibility. however, its only useful for penny pinching nerds. CR almost never likes anything that cool whether its audio, video or cars. they will never like something like a 4runner because its not conservative enough and has enthusiasts...
 
For your average soccer mom, a unibody crossover is far better than a body-on-frame, offroad capable SUV. That is the market that Consumer Reports is aimed at, not offroaders.
 
a friendly bump to a good thread. CR I hope withers away to nothing someday, for its true usefullness of good reports with all the same ingredients is over.

what a garbage publication.
 
Consumer Reports is fine but they are reporting from a set POV that appeals to the mass market. They run into trouble any time they review a product that is intended for a niche market. Most 4Runner buyers are part of a niche market of folks who place a higher value on off road capability and mechanical reliability then other factors (comfort, efficiency, etc.).

CR has always done that, I have an old issue of CR from 1972 that has a test of 5 euro sport sedans that ranked the BMW 2002 last after the Saab 99, Audi 100, Volvo 144 and Peugeot 404. The primary concerns with the BMW 2002 were its ground clearance (?) and its tendency toward oversteer rather than understeer at the limit.

Of course sports cars should have low ground clearance, and the BMW’s tendency toward oversteer made it the best of the sedans tested from an enthusiasts POV.

Not sure if anyone is a car guy out there, but if you are I think that review from 1972 sums up what’s wrong with any enthusiast reading Consumer Reports.
 
I think CR is an amazing source of data. First, they run their own city, highway, and 150 mi trip fuel economy data. It really highlights which cars are compensating for high curb weight with long gears and aggressive upshifting transmission logic. As an engineer, that shows me which companies are doing good engineering and which ones are letting marketing drive their decisions*. Second, they have all the performance data lined up in an apples to apples comparison. 0-60, 45-60, 1/4 mi, braking distance, emergency maneuver speeds, etc so that you can clearly compare one car to another and it shows the gas mileage numbers in their tests on this page. Again, another great tool to see which vehicles are built to marketing specs and which vehicles are built to their purpose.

Screenshot2011-11-02at91810PM.png~original


I don't have a screenshot of the gas mileage, but here it is.

Consumer reports fuel economy data:
vehicle: city, highway, 150mi trip
4Runner: 12, 24, 22
JGC V6: 12, 25, 22
JGC V8: 9, 22, 17

Now, if you just read the manufacturer's numbers and the EPA's numbers for power and gas mileage, the JGC seems tops in performance and gas mileage. It doesn't hash out though.

Their car reviews are geared more toward my mom than the camping, hiking, biking Quentin that loves the offroad ability of the T4R. I can respect that because if you are really going to offroad, you're going to research things differently and from different sources. The 4Runner's handling is comparatively sloppy on road compared to most CUVs. That is OK because I'm willing to sacrifice that for BoF and a longitudinal drivetrain. My mom, on the other hand, is wayyyyy better off with her Rav4. Suffice to say, there are more people out there with my mom's expectations than mine.

Now, I don't understand their predicted reliability. The 4Runner is showing, so far, to be tops in nearly every category. That is a mystery to me.

*These are the cars that have too-good-to-be-true fuel economy ratings versus the size and power of the vehicle that often translates into poor driving or efficiency performance in the real world.
 

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