AuSeeker
Elite Member
Have you been following up with the dealer, it's a good idea to check with them every month or two just to make sure your place in line/dash order didn't fall through the cracks?
***Cracked Dashboard Action Request***
- Thread starter momo.75
- Start date
Have you been following up with the dealer, it's a good idea to check with them every month or two just to make sure your place in line/dash order didn't fall through the cracks?
Aido1980
New member
I submitted my request for a new dash to Toyota Canada yesterday. Hopefully we can get a few more Canadians with the same problem to follow suit. My dash is split along the lip over the gauges and has multiple cracks near the bottom of the "A" pillar to the windshield. We go through fairly extreme climates up here, with 50C+ temps with the humidex to -40C winters. I know of quite a few 4th gen 4runners in Ontario with the same problem. Seems like there are a few more in the forum here too. We need to quit doing the "Canadian Thing" by saying "Oh Well" and complain to Toyota Canada a bit more. After all, the squeaky wheel gets the grease. The WEP ZE6 is living proof of that. Cheers to you lads across the border for getting it done!
knowhutimean
New member
That's insane. I am not in houston but in NC. I went to the dealer the last day of November and mine was put on this past Thursday
Only 3 Weeks !
Took my 2003 4runner Sport into the dealer on Feb. 21, 2017.....was told it could be AT LEAST 6months.....Thurs, March 16, got a phone call telling me my dash pad was in, please call and schedule the install !! ONLY 3 WEEKS !!
arty: Dealer ~ Hertrich Toyota , Milford, Delaware
Took my 2003 4runner Sport into the dealer on Feb. 21, 2017.....was told it could be AT LEAST 6months.....Thurs, March 16, got a phone call telling me my dash pad was in, please call and schedule the install !! ONLY 3 WEEKS !!
arty: Dealer ~ Hertrich Toyota , Milford, DelawareConcepia65
New member
How many known cases are there on this forum?
AuSeeker
Elite Member
How many known cases are there on this forum?
There's at least a couple of topics on the dash replacement, this one and you would have to search for others and then get a count on those who posted, no other way to know IMHO.
adrian_cast
New member
Didn't even take 2 weeks from the time I took the wife's 4Runner for inspection and installation for a new dash. Extremely happy with this dealership.
2004 V8 4 Runner Limited
Claremont Toyota in Southern California.
2004 V8 4 Runner Limited
Claremont Toyota in Southern California.
Just bought an 03 with cracked dash. Called the nearest dealer prior to purchase and confirmed that they would replace. Just need to bring it innfor inspection prior to the end of May.
Manager said they have been waiting for about two months and counting for one.
I need timing belt etc. as well. Dealer was best price around here at $750, so getting that and a couple other things done aswell.
Manager said they have been waiting for about two months and counting for one.
I need timing belt etc. as well. Dealer was best price around here at $750, so getting that and a couple other things done aswell.
<<<<
Senior Member
Even though i got new dash installed by Molle Toyota of Kansas City it has being rattling like crazy. They refuse to fix it because it has been 13 month and they guarantee work for 12 month only. I do not trust them enough anymore to do it right and not willing to pay for it. I'll be taking this thing apart myself and fixing the rattle since dealer is PIA and reluctant to make things right. Just proves what I knew already: Dealer Service is there to make money and not to retain customers, if they drop few - they will just get new ones until those leave as well. Service area is always busy. Only if customers knew how terrible is the quality of repairs they would never come back.
SolRayz
New member
So after 10 months of waiting, got the call from Centennial Toyota here Vegas, that my dash was in. I couldn't believe it, in fact, had resigned any thought that Toyota would honor this extended warranty, so I stopped caring. Well I gotta say, Centennial did a bang up job, and under 8 hours. I actually have to get used to not seeing my dashmat. Instead i see a bare ass naked smooth dash in all her glory. My dash was so badly cracked everywhere, that the service tech said its the worst he had ever seen. So happy this long ordeal is over, that hideous dash is gone, and my blue book value redeemed. I can't thank Toyota enough for honoring this extended warranty, also, the techs at Centennial Toyota for the stellar job. If you are in the Vegas area, go here. :bravo::bravo::bravo:
Pics of the new dash!
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Pics of the new dash!
Just got my call on 22 Mar 17 and will be picking up the vehicle this morning (24 Mar 17). Hoping there won't be any collateral damage. I had about given up on Toyota as I went in for pictures last fall and beginning to think Toyota was trying to wait me out.
2004 4Runner
~85,000 miles
2004 4Runner
~85,000 miles
So after 10 months of waiting, got the call from Centennial Toyota here Vegas, that my dash was in. I couldn't believe it, in fact, had resigned any thought that Toyota would honor this extended warranty, so I stopped caring. Well I gotta say, Centennial did a bang up job, and under 8 hours. I actually have to get used to not seeing my dashmat. Instead i see a bare ass naked smooth dash in all her glory. My dash was so badly cracked everywhere, that the service tech said its the worst he had ever seen. So happy this long ordeal is over, that hideous dash is gone, and my blue book value redeemed. I can't thank Toyota enough for honoring this extended warranty, also, the techs at Centennial Toyota for the stellar job. If you are in the Vegas area, go here. :bravo::bravo::bravo:
Pics of the new dash!
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I have the exact same head unit!. And cracks. Subbing this thread and seeing what I can do.
t4r98tacoma
New member
Finally got mine a couple weeks ago. About 2 years after it was ordered. And of course other pieces cracked as they were taking it off like the center speaker so it was a little annoying having to go back and fourth for new parts.
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