AuSeeker
Elite Member
I wouldn't act hastily, if you don't go back you be losing the dash replacement that would cost you around $1100 to $1200 if you had to pay for it!!
***Cracked Dashboard Action Request***
- Thread starter momo.75
- Start date
I wouldn't act hastily, if you don't go back you be losing the dash replacement that would cost you around $1100 to $1200 if you had to pay for it!!
Im just going to take it to another dealer in my area. Sucks to have to go through the "inspection" process again, but hopefully they don't give me the same run around as AutoNation has.
AuSeeker
Elite Member
Unfortunately the Warranty Enhancement Program for the dash replacement is VIN dependent to verify your vehicle is among the years covered and a USA sold vehicle, there also has to be obvious cracks or sticky areas of the dash, the dealer will inspect the dash and if they find it hasn't any cracks and or sticky areas you will be denied coverage under the program irregardless if it's the correct year models covered.
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haro
Member
just got the call yesterday from my local toyota that my DASH order has arrived. now I have to wait for the body shop that is painting the truck finish so I can take it to toyota.. And the the truck will be NEW!!! again
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morphious
New member
Would like some opinions, thanks.
http://www.toyota-4runner.org/4th-gen-t4rs/238117-who-wants-free-dash.html
http://www.toyota-4runner.org/4th-gen-t4rs/238117-who-wants-free-dash.html
4by4runr
Member
New record time for waiting
Took truck in Friday April 28th for evaluation and start of work Oder for dash while doing the airbag recall, got a call that the dash was in get this... Tuesday May 2nd. Just took it in Friday and picked it up yesterday. Pretty happy overall, I asked that they take their time to do it right and I'm not in any hurry to get it back and so far it seems like they did a good job aligning stuff. I'm quite particular so I will notice unfortunately.
On a related note has anyone found a way to get the color a little darker?
Took truck in Friday April 28th for evaluation and start of work Oder for dash while doing the airbag recall, got a call that the dash was in get this... Tuesday May 2nd. Just took it in Friday and picked it up yesterday. Pretty happy overall, I asked that they take their time to do it right and I'm not in any hurry to get it back and so far it seems like they did a good job aligning stuff. I'm quite particular so I will notice unfortunately.
On a related note has anyone found a way to get the color a little darker?
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05Toy4Runner
New member
At 8 months wait for mine now. Going in for service tomorrow so will check status :boom:again.
Mullett757
New member
Dropped mine off this morning to get my new dash after 2 months of waiting. Got a call 3 hours later saying I had to pay $136 for them to workaround my head unit (Pioneer 4800bs) which nothing was said about when I did the claim or dropped it off. They also did a "free" inspection and tried to say my rotors and pads were too small and are safety risk. They asked if I wanted to have them fix it for $900 and of course I told them not to touch a thing. I think they were just trying to get money out of me on this one as I could've easily removed my head unit and my pads are rotors were installed by myself and a family friend who's a Toyota certified master mechanic. Gonna try and see about getting that fee reduced when I go to pick it up later today. Anyone have any thoughts on it?
haro
Member
i have a pioneer appradio 3 and they didnt charge me nothing
Mullett757
New member
I ended up getting it dropped to $70 but checkered Flag it turns out is known for having certain techs that try to take advantage of people which I wasn't aware of till after I had dropped it off. He tried to say one of my rotors was too small and had to be replaced (they were brand new painted rotors and ceramic pads) for $600 so needless to say never going there if I ever have to have a recall or anything like that done
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AuSeeker
Elite Member
I have come to think it must be the actual tech that rises the issues with aftermarket item/s and Mods, if the tech doesn't say anything and just does the replacement I'm sure the Dealership isn't going to say anything about aftermarket items, that being said if the aftermarket item/s and or Mods causes the tech to spend more time doing the removal and install I can't blame the tech for bringing it up to his bosses, after all these techs do work on commission and time loss is a money loss for them.
I'm sure there are a few bad apples in the Dealership/tech world and these techs will stretch the truth a bit to get more higher dollar work when a vehicle comes in.
haro
Member
I used to take my 4runner for service back in 2009 to fordham toyota in NYC. my brake pedal was very low, I drop it at a shop near my job the owner who worked on my car is very honest and reliable told me that one of my rotor was smaller than the rest, he show it to me and the pad which was half done on the metal and the other half was full cause it wasn't touch the rotor. I made fordham toyota replace both front rotor. and never went back there again. I don't thrust toyota tech anymore.
JeRunnerMo
New member
Also came in today at Roseville Toyota in NorCal. Super nice lady at the desk put in the order! She told me another 4runner in the area just got theirs done as well. Time to wait I guess lol:becky:
mhaze
New member
Approved over the phone by VIN - No Inspection?
I called my dealer and gave them the VIN. They confirmed that it was covered over the phone - ordered the dash without asking me to come in. Anyone else have that experience?
I'm a little concerned that there's not a paper trail saying I beat the warranty expiration. FWIW, she said they are getting them in pretty quickly these days when asked about timing.
I called my dealer and gave them the VIN. They confirmed that it was covered over the phone - ordered the dash without asking me to come in. Anyone else have that experience?
I'm a little concerned that there's not a paper trail saying I beat the warranty expiration. FWIW, she said they are getting them in pretty quickly these days when asked about timing.
Inv4drZm
Senior Member
Before this afternoon I would have thought that was unusual. But I took my truck in today to start the dash replacement process. The certified tech came in and looked at it and said, "yep, we'll get you one on order." Didn't take any pictures. They had me sign a paper to prove I "beat the warranty period" though.
mhaze
New member
Thanks for the info. I'm going to stop before the end of the month to be on the safe side. I would've never known it was covered if it weren't for this forum. So thanks to all. I'll post a report when it's installed. Cheers!
