So I finally got my SouthernSS Slimline Hybrid front bumper from Endless Horizon Expedition! I have been so excited waiting on this puppy to arrive and get my winch ordered as well.
First the good news; the bumper looks to be well-made and very stout.
Now for the bad news; the bumper arrived in a very large cardboard box that was loosely stuffed with corrugated paper, Styrofoam, and bubble wrap but the bumper itself was not wrapped at all. It obviously shifted a lot during shipping as most of the thinner Styrofoam was cracked or broken into smaller pieces which eventually provided no protection whatsoever. It looked like some kid with no knowledge or experience with shipping heavy items had any idea on how to strategically wrap and pack to minimize movement or damage and just threw whatever he/she could find into the box. I am surprised there wasn't newspaper as well...lol.
The bumper was also filthy from either sitting around on the warehouse floor too long and was also literally covered in broken pieces of Styrofoam. I cleaned it up with a vacuum and damp cloth but just annoying that I had to do so.
So after cleaning it up I got to see how the bumper was covered in scuff marks and scratches from the shipping and lack of adequate protection; in some places, the powder coat that I paid extra for was damaged right to bare metal.
I know you can done properly ship large heavy items like this as my ADD bumper for my F150 was a lot bigger and heavier and was professionally and appropriately wrapped and shipped as it arrived with no damage at all.
Also, the powder coating does not seem to be evenly applied as there is discoloration across the bumper, and on one corner there are actually bubbles underneath the marred the surface.

Overall, I am highly disappointed in both SouthernSS for their finishing and Endless Horizon Expedition for their lack of care in packing the bumper. I really don't want to deal with the hassle of finding another powder coating shop and having to pay (probably even more locally) to redo the bumper, and also don't want to have to repack this and haul it to UPS to return it. But I don't like the received look of the bumper and won't install it. I will have to contact them and see what my options will be.
A real bummer to spend several hundred dollars and lend support on getting a new product to market only to receive this and now have an extra hassle to deal with. :moping: