fedrlbiker
New member
I have a dual battery system with a lot of acc. draw so I decided to upgrade my alternator back in October 2013 because my stock one was on the way out. I did a little research and made the purchase from QualityPowerAuto.com (QP) due to their 320 amp HO claim and value compared to a few others.
I received the alternator at the end of October / early November and it took me a few weeks to coordinate getting it installed. Due to the complexity of the location in the 4th gen 4runner, I chose to pay a shop near my office that quoted $120 same day turn around.
Around lunch, I get a call from the shop saying that the new Alt isn't producing ANY charge at idle... I call QP and they tell me that it was tested before leaving their building, blah, blah, blah, I have a bad battery, bad cable, blah, blah, blah.
I debated this with them and went to the shop to watch them test voltage at the battery, alternator, and at different RPM's. Basically, it was only producing 11.7v at idle (after warming up) and did not reach 13.5v until 1000rpm.
I requested that they send me a new alternator so that I could replace the one just installed and they refused. Told me I had to send it back in and they would then determine the problem and send it back. We went round and round. What the hell am I supposed to do without an alternator in my truck while I wait on shipping and their solution? On top of that, the mechanic is going to charge every time he swaps it... How is that a reasonable solution?
So... I finally agreed to consider the "possibility" that it was another component of my electrical system. Afterall, my other one did go out after 130k right? Ok, so It's been in the truck for about 3 months and in that time, I have replaced my main, aux battery, and the BIG 3. THEN, this past weekend I drove 10 hours each way from Dallas to Big Bend. 2 hours into my drive home, the battery light comes on. I checked voltage on my scanguage and am only getting 12.1v (with an intermittant spike to 13.5v a few times) and it continues dropping. I stopped at the first auto parts store in West Texas (few and far between) and check the batteries to confirm they're still good.
The damn $500 alternator has totally crapped out after only 3 months (not that it worked properly to begin with). Now, the owner Ron is refusing to refund the purchase because it's been over the 30 day window despite the fact I tried to return it the first day it was installed! I waited 3 months trying to fish out other possible problems at their insistance and now they are screwing me for trying to follow their suggestions.
DO NOT DO BUSINESS WITH QUALITY POWER!
I received the alternator at the end of October / early November and it took me a few weeks to coordinate getting it installed. Due to the complexity of the location in the 4th gen 4runner, I chose to pay a shop near my office that quoted $120 same day turn around.
Around lunch, I get a call from the shop saying that the new Alt isn't producing ANY charge at idle... I call QP and they tell me that it was tested before leaving their building, blah, blah, blah, I have a bad battery, bad cable, blah, blah, blah.
I debated this with them and went to the shop to watch them test voltage at the battery, alternator, and at different RPM's. Basically, it was only producing 11.7v at idle (after warming up) and did not reach 13.5v until 1000rpm.
I requested that they send me a new alternator so that I could replace the one just installed and they refused. Told me I had to send it back in and they would then determine the problem and send it back. We went round and round. What the hell am I supposed to do without an alternator in my truck while I wait on shipping and their solution? On top of that, the mechanic is going to charge every time he swaps it... How is that a reasonable solution?
So... I finally agreed to consider the "possibility" that it was another component of my electrical system. Afterall, my other one did go out after 130k right? Ok, so It's been in the truck for about 3 months and in that time, I have replaced my main, aux battery, and the BIG 3. THEN, this past weekend I drove 10 hours each way from Dallas to Big Bend. 2 hours into my drive home, the battery light comes on. I checked voltage on my scanguage and am only getting 12.1v (with an intermittant spike to 13.5v a few times) and it continues dropping. I stopped at the first auto parts store in West Texas (few and far between) and check the batteries to confirm they're still good.
The damn $500 alternator has totally crapped out after only 3 months (not that it worked properly to begin with). Now, the owner Ron is refusing to refund the purchase because it's been over the 30 day window despite the fact I tried to return it the first day it was installed! I waited 3 months trying to fish out other possible problems at their insistance and now they are screwing me for trying to follow their suggestions.
DO NOT DO BUSINESS WITH QUALITY POWER!
