Eaton Tru Trac install flaws/experiences
So, heres some info I have about the Eaton Tru Trac...
the step by step isolation is on these two threads
Rocky Mountain 4x4, Where Wheeling Enthusiasts Are! • View topic - Actuator trouble??
and then
Rocky Mountain 4x4, Where Wheeling Enthusiasts Are! • View topic - Light at the end of the tunnel for Shon
I have most of the summary here
http://www.toyota-4runner.org/3rd-g...ys-build-thread-lots-pics-14.html#post1030806
Here is what I have learned about the TruTracs specifically,
#1 They have the worst customer service ever.
I called Eaton many times and 90% of the time I get an answering service that cant do anything but take a general message.
I finally got ahold of someone and got the direct # for the TruTrac support tec and he pretty much told me he didnt think the problem was even with the Tru Trac. More on that to come.
#2 They have some pretty big design flaws that have been pointed out to them several times by ECGS. They have ignored and blown him off.
Design Flaw#1 some of the Trutracs are machined off and the C clip will click in before the axle is fully seated (was happening with mine) others will go in all the way and not reach the C clip seat. Some of the people that have had the previous issue have also reported massive leaking since the axle housing doesnt seat against the diff properly.
Design Flaw #2 the stock driver side needle bearing has a gap in it that allows for diff fluid to flow into the area where the axle sits. The Trutrac sits flush and allows no lubrication in.
Design Flaw #3 The stock design uses a "needle bearing" on the driver side along with the spline "drive" to hold the axle and support it. The Trutrac eliminates the bearing and uses what Eaton refers to as a "race",
All of these combined lead to a situation where the axle is not fully supported the axle allowing it too much movement and friction leading to where the axle "cold welded" itself to the Trutrac "race". It took massive amounts of pressure and pounding and prying to get the axle free and out of the diff.
After talking to Eaton, they said they dont have a "bearing" in their design.
the fact is that I sent them a picture of the damage and its clear that it is part of the Trutrac.
Here is the open diff with trutrac
<table style="width:auto;"><tr><td><a href="https://picasaweb.google.com/lh/photo/DOsZosnLrHB7N0ohBfqOTtMTjNZETYmyPJy0liipFm0?feat=embedwebsite"><img src="https://lh3.googleusercontent.com/-NpRA9Glgctc/T39Xqhl10aI/AAAAAAAAEew/5UMoM5R1DcQ/s640/2012-04-06%252014.05.03.jpg" height="480" width="640" /></a></td></tr><tr><td style="font-family:arial,sans-serif; font-size:11px; text-align:right">From <a href="https://picasaweb.google.com/106779729868072622389/4runnerBuild?authuser=0&feat=embedwebsite">4runner Build</a></td></tr></table>
and the damage up close, apparently in the Trutrac
<table style="width:auto;"><tr><td><a href="https://picasaweb.google.com/lh/photo/6Yzxh0MuYp3jocyNnJ3fhdMTjNZETYmyPJy0liipFm0?feat=embedwebsite"><img src="https://lh3.googleusercontent.com/-oR0o1koJQTw/T39XaDprCyI/AAAAAAAAEeo/VVABb5BpJPQ/s640/2012-04-06%252014.05.43.jpg" height="480" width="640" /></a></td></tr><tr><td style="font-family:arial,sans-serif; font-size:11px; text-align:right">From <a href="https://picasaweb.google.com/106779729868072622389/4runnerBuild?authuser=0&feat=embedwebsite">4runner Build</a></td></tr></table>
After talking with Eaton, CVJ axle and several others, I happend to email then call Chase at ECGS, Chase read thru the posts and explained most of the above to me. He also has had so many customers come to him with issues stemming from these problems and problems with the Lockrights that he has fabbed up a solution for this problem. Apparently, this is an issue lots of Tru Tracs in other IFS vehicles as well. after weighing the options, I decided to send my Trutrac to Chase to have him take a stab at it.
<table style="width:auto;"><tr><td><a href="https://picasaweb.google.com/lh/photo/dLCQ6YBsPiKXavny1vUgdtMTjNZETYmyPJy0liipFm0?feat=embedwebsite"><img src="https://lh6.googleusercontent.com/-f-aX3cwZgS0/T3_l2IuiskI/AAAAAAAAEfE/AkbdPQokDm8/s640/2012-04-06%252016.51.19.jpg" height="480" width="640" /></a></td></tr><tr><td style="font-family:arial,sans-serif; font-size:11px; text-align:right">From <a href="https://picasaweb.google.com/106779729868072622389/4runnerBuild?authuser=0&feat=embedwebsite">4runner Build</a></td></tr></table>
It will be a few weeks before I get the TruTrac back, but I will let everyone know how things go from here. I will duplicate this post exactly as it is here in my build thread also.
EDIT: also read in the Trutrac owners manual that having tires of different sizes on the front will cause wheel speeds to be different and cause steering pull. I can confirm that about 1/8-1/4 diff in tread made me pull to the driver side hard. I replaced both front tires and the pull was eliminated. again, this also may have been accentuated by bad Lower control arm bushings.
*** notes: I am no expert on Diffs and/or gearing. The explanation above uses terms that I did my best to use the exact terminology of the people that explained them to me. You may have other terminology for the parts/issues Ive described.