Mark86 said:
... I just told him that I wanted to look at the FJ and really didn't want to waste his time. He proceeded to explain all of the features and give me a complete tour.......He then offered to give me a ride in it and show me how rugged it is. I took him up on the offer and we went out on a test drive....The salesman then started jumping curbs and riding on unpaved roads with it which was great! He really showed me all aspects of the FJ. I never had such a cool test drive! He also told me that he is on the waiting list for a blue FJ Cruiser!
Are you sure you weren't dreaming? Seriously, your experience is about the exact opposite of what I have experienced from Toyota salesmen.
My experience checking out the FJ at Elmore Toyota:
1. We were "attacked" by the salesmen. It was a race who could get to us first.
2. My dad was actually was interested in buying the vehicle.
3. THEY didn't know shit about the product.
4. Asking for a test drive seemed like an extreme burden.
5. The fool handed us off to another guy and didn't even tell us....he just dissappeared and a new person showed up and didn't have a clue what guy 1 was supposed to be doing.
6. We asked for a brochure like 4 times to a variety of excuses....none of which could just be the simple TRUTH....that they didn't have any.
7. It took forever to open all the vehicles.....which when opened had dead batteries or some problem with there dumb aftermarket alarm systems (Seqouias only).
8. Dude, didn't know squat about a T4R.
9. Other dude couldn't tell the difference between a Land Cruiser and a Seqouia to save his life.
10. Parts guy that I've dealt with before was wonderful!
I would never buy from this dealer......ever, because the salesmen were so horrible! Unfortunately I haven't found any that are better. I have high hopes for the Penske dealer across from my work because they are supposidely known for customer service. I sure hope they are good because my experience with Toyo salespeople has been awful everywhere. They are one of the best reasons to buy a Lexus over a Toyota.
Sorry to stray off the FJ topic to salesmen bashing.