post some damn pics anyway. I want to see this mythical 3/4 rack
maybe Alex [MENTION=68079]drabbits[/MENTION] can chime in?I ordered a rack from Alex in August. As of December I had not received it. I was originally told it would take 4 weeks, but after 4 months I still had nothing. I remained patient and nice in my communications, but eventually decided that this was not someone I could do business with. I also lost confidence that I would ever receive my rack. I asked Alex to cancel my order and refund me. He told me he would(in writing), but weeks later nothing has happened. Now I have no rack and am out $1200.
I have now disputed the charge with the credit card company.
I realize Alex has been overwhelmed by his own success, but this is ridiculous. A better business would offer some sort discount or other compensation for this type of treatment. Alex just makes excuses.
Just an FYI for anyone considering ordering one...
I am not trying to flame or otherwise be negative about Alex, just telling the truth about my experience.
maybe Alex [MENTION=68079]drabbits[/MENTION] can chime in?
I ordered a rack from Alex in August. As of December I had not received it. I was originally told it would take 4 weeks, but after 4 months I still had nothing. I remained patient and nice in my communications, but eventually decided that this was not someone I could do business with. I also lost confidence that I would ever receive my rack. I asked Alex to cancel my order and refund me. He told me he would(in writing), but weeks later nothing has happened. Now I have no rack and am out $1200.
I have now disputed the charge with the credit card company.
I realize Alex has been overwhelmed by his own success, but this is ridiculous. A better business would offer some sort discount or other compensation for this type of treatment. Alex just makes excuses.
Just an FYI for anyone considering ordering one...
I am not trying to flame or otherwise be negative about Alex, just telling the truth about my experience.
maybe Alex [MENTION=68079]drabbits[/MENTION] can chime in?
I ordered a rack from Alex in August. As of December I had not received it. I was originally told it would take 4 weeks, but after 4 months I still had nothing. I remained patient and nice in my communications, but eventually decided that this was not someone I could do business with. I also lost confidence that I would ever receive my rack. I asked Alex to cancel my order and refund me. He told me he would(in writing), but weeks later nothing has happened. Now I have no rack and am out $1200.
I have now disputed the charge with the credit card company.
I realize Alex has been overwhelmed by his own success, but this is ridiculous. A better business would offer some sort discount or other compensation for this type of treatment. Alex just makes excuses.
Just an FYI for anyone considering ordering one...
I am not trying to flame or otherwise be negative about Alex, just telling the truth about my experience.
Interesting...and timely. I was just about to place an order. Guess I'll go Gobi instead.
just to throw some feedback on the rack, the wait was worth it! Got it installed a while back and i love it. It seems extremely sturdy and the fit and finish was much better than i expected. I also have to give props on the shipping. It was packaged really well.
I think i got one of the racks from the new powder coater, but i'm not sure. It seemed really well done. I got a gobi ladder on the way and i'm hoping that they look good together.
Pics?
Regarding XM I tried it for almost an hour and it worked well, no problem.Can anyone tell me how well the XM radio antenna functions after the install of the rack? I have my rack on order, and hopefully a Hi-Lift Jack mount too. I'll be doing some extensive overlanding trips this coming summer and fall, and just think XM will work better than anything else for tunes.
Also, has anyone mounted a RTT on one of these racks? I have a AutohomeUS Columbus medium that I have used for over 10 years. Now I'm thinking of putting it up on the rack for some of these trips. Either that or some solar panels.