Fuel Pump Recall

[diego]

Loaner given?

I'm reading that it should take anywhere from 3-4 hours to do this recall. I also see only couple mentions of a loaner being given from searching this thread.

Anybody have more info. on whether loaner is part of recall? I am going to pitch a fit if I have to sit there 3 hours waiting. My time, as I'm sure yours does too, COSTS MONEY.

 

[Lester Lugnut]

I'm reading that it should take anywhere from 3-4 hours to do this recall. I also see only couple mentions of a loaner being given from searching this thread.

Anybody have more info. on whether loaner is part of recall? I am going to pitch a fit if I have to sit there 3 hours waiting. My time, as I'm sure yours does too, COSTS MONEY.

If a dealer provides a loaner, it's his choice to do so. Not all will do it.

 

[diego]

If a dealer provides a loaner, it's his choice to do so. Not all will do it.

Coming from position of absolutely no knowledge, I sort of assumed that the costs for the recall would be incurred by Toyota, not the dealer. So I guess I’m still looking forward to answers from maybe somebody who works for Toyota / a dealer. Let me ask more specifically: Is a loaner part of the recall reimbursement to dealers, therefore should I expect a loaner?

 

[El Dusty]

mine was just added 2019 ORP but no remedy yet. what does that mean?

Same situation early in the recall for my 2015. Earlier in this thread we speculated there was something specifically wrong with our years since we were being separated out. After calling their recall line, It turned out they did not have a supply of these pumps available and covid slowed the production down.

Fear not though, they will eventually add you to the remedy available list. The full pdf available to download using the recall lookup will be updated every few months or so. I believe the most recent revision mentions they will provide another update in late November 2020 which they are late on...

Lookup Safety Recalls & Service Campaigns

should I expect a loaner?

Its pretty safe to assume you will not be provided one as its only an estimated 2.5hr repair time. I was not offered one during mine but why not call your local Toyota to find out? Or read the recall Q&A:

"Q2: What is Toyota going to do?
A2: Any authorized Toyota dealer will replace the low-pressure fuel pump with an improved one FREE OF CHARGE. Toyota is conducting a phased implementation of the remedy. Refer to the tables below to determine the remedy status for the vehicles involved in this Safety Recall."

i.e. no Toyota mandate on providing loaners.

 

[LandCruiser]

I'm reading that it should take anywhere from 3-4 hours to do this recall. I also see only couple mentions of a loaner being given from searching this thread.

Anybody have more info. on whether loaner is part of recall? I am going to pitch a fit if I have to sit there 3 hours waiting. My time, as I'm sure yours does too, COSTS MONEY.

The only thing they're obligated to do is the repair as instructed by the recall bulletin in approximately the time frame specified and not charge you for it.

When they did my airbag recall, they had the truck for almost 4 hours, futzing around with the dash.

Find yourself a ride home or some games for your cell phone if they'll let you wait at the dealership.

I haven't been to a Toyota dealer that offers loaners in over a decade. The best they used to do is give you a slight discount on their TRAC cars or maybe a Lyft ride home if you're SF Bay Area. I don't know if they're even doing that anymore.

 

[mcat707]

Coming from position of absolutely no knowledge, I sort of assumed that the costs for the recall would be incurred by Toyota, not the dealer. So I guess I’m still looking forward to answers from maybe somebody who works for Toyota / a dealer. Let me ask more specifically: Is a loaner part of the recall reimbursement to dealers, therefore should I expect a loaner?

No loaner was given to me. The dealership did provide an Uber ride home and also for pick up at their expense. Due to CV19 reasons, they stopped doing their shuttle rides with their dealership vehicles.

 

[Blue 4ever Runner]

Yeah mine was on then off now back on the list.
Oct 28,2020
Manufacturer Recall Number20TB02
NHTSA Recall Number20V682
Recall StatusRecall Incomplete, remedy not yet available
Summary
The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This may result in a vehicle stall, and the vehicle may be unable to be restarted.

Safety Risk
If a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash.

Remedy
Toyota is currently preparing the remedy. When the remedy becomes available, any authorized Toyota dealers will replace the low-pressure fuel pump with an improved one FREE OF CHARGE.

 

[Boyds4Runner]

Anyone that completed this recall have the part number of the new pump?

Mine was done in August 2020. Took about a week for Dealer to order and receive the part.

From the Invoice:

1 x 04009-86231 AO KIT, PUMP, FUEL
1 x 04009-81630 AO REPLACEMENT KIT, FUE

Performed at No Charge, I had about 89K miles. No loaner. Dropped it off in the morning and picked it up after 5:00pm same day.

I did completely remove the after-market fuel tank skid plate to avoid any issues there.

I can't really tell a difference, other than the pump doesn't make weird, soft whiney noises after the engine is shut off in the first minute like it used to.

 

[EZBR.]

I'm reading that it should take anywhere from 3-4 hours to do this recall. I also see only couple mentions of a loaner being given from searching this thread.

Anybody have more info. on whether loaner is part of recall? I am going to pitch a fit if I have to sit there 3 hours waiting. My time, as I'm sure yours does too, COSTS MONEY.

Dropped my runner off at 9:30 am, got a call at 4 pm to come get it... no loaner but they shuttled me home and back (I'm In Canada tho and live about 18 miles from dealership)

 

[Lester Lugnut]

Coming from position of absolutely no knowledge, I sort of assumed that the costs for the recall would be incurred by Toyota, not the dealer. So I guess I’m still looking forward to answers from maybe somebody who works for Toyota / a dealer. Let me ask more specifically: Is a loaner part of the recall reimbursement to dealers, therefore should I expect a loaner?

Why don't you call Toyota and ask?

800-331-4331

 

[ElectroBoy]

Latest update to the remedy dates:

https://techinfo.toyota.com/techInf...echinfo/html/prelogin/docs/cp/20TB02tofaq.pdf

 

[Gstick]

Simple question, "Should I recieve a letter in the mail (from Toyota) if my 2019 TRD OR is under this recall" ?

Thank You in advance !

 

[02SE]

Simple question, "Should I recieve a letter in the mail (from Toyota) if my 2019 TRD OR is under this recall" ?

Thank You in advance !

Put in your VIN, and see if there are any recalls for your specific 4Runner.

Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA

 

[rageandlove]

Put in your VIN, and see if there are any recalls for your specific 4Runner.

Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA

Note, Toyota keeps expanding the range of vehicles that are being recalled, so you have to keep checking. A few months ago my 4Runner was fine. Now it's been recalled when I check ... .

 

[Blue 4ever Runner]

I'm curious, has anyone here actually had the pump crap out on them and get stuck?

 

[CMTAZ]

My 2018 SR5P received it's letter last week. Called the dealer and they said "March or thereabouts". They did state that when i bring it in, they'd like it to have 1/4 of a tank of gas (or less).

 

[Paragon29er]

Simple question, "Should I recieve a letter in the mail (from Toyota) if my 2019 TRD OR is under this recall" ?

Thank You in advance !

I received a letter from Toyota a while back saying my 2019 ORP was NOT affected by the recall. Today, I input my VIN into the nhtsa site that [MENTION=2541]02SE[/MENTION] provided; mine IS affected. As [MENTION=202061]rageandlove[/MENTION] suggested, they are probably expanding the range. The site says the fix isn't ready yet.

Knock on wood....I haven't had any problems yet with 31k miles.

 

[Chilow]

I haven't seen too much information on the fuel pump recall process so I'm not sure what is involved. I'm guessing they have to drop the gas tank. I don't have an aftermarket gas tank skid plate, but I do have aftermarket skid plates that extends from the front to the transmission, transfer case and cross member. Do I need to remove those? I can't imagine them touching those, but I fear that they'll round off the bolts.

Do they touch anything else? Remove wheels for any of this process? Just trying to learn what all is involved before taking it in next week. Thanks!

 

[Blue 4ever Runner]

Lucky me. I got a notice that my 4Runner is indeed included in the fuel pump recall. Toyota has no solution yet and will notify me when they do. My question is what happens if the pump craps out in the meantime?

 

[blanchard7684]

I'm curious, has anyone here actually had the pump crap out on them and get stuck?

I've been on this site and Tundras.com daily for many years and since the fuel pump recall announced. I've seen only one verified fuel pump crap out well ahead of expected life due to the manufacturing defect.

It was on a Tundra.