Congrats. I'm still waiting on my ladder, was supposed to ship Tuesday via FedEx, anyone happen to get a tracking number sent to them that was still waiting?
Gobi Rack GROUP BUY. Stealth Rooftop Rack. Free ladder or sun roof insert
- Thread starter reklov
- Start date
Congrats. I'm still waiting on my ladder, was supposed to ship Tuesday via FedEx, anyone happen to get a tracking number sent to them that was still waiting?
adio3x
New member
No tracking number for me, still waiting on the ladder. You would think they would send out the orders in the order of who placed them. I'm not bad mouthing gobi, I'm just frustrated that people who just placed their orders within the last month are getting their stuff before people who placed their orders in may. /rant
Antman
Elite Member
DHeuschele
New member
Still no product
I was told mine shipped on Friday but I still have not received anything. Seeing that I could not install it until this weekend I will be happy as long as it arrives by Friday and even more happy if it has the ladder. However not yet having it is making me concerned on it arriving by Friday (only 2 more days).
To make matters more pressing, I have a trip planned for the following week to the Sierras and it would be nice to have it installed for the trip.
I was told mine shipped on Friday but I still have not received anything. Seeing that I could not install it until this weekend I will be happy as long as it arrives by Friday and even more happy if it has the ladder. However not yet having it is making me concerned on it arriving by Friday (only 2 more days).
To make matters more pressing, I have a trip planned for the following week to the Sierras and it would be nice to have it installed for the trip.
Sorry if I came across as gloating. I hope everyone gets there stuff ASAP. If anyone lives near Memphis they can use my ladder in the meantime. I am just relieved as we too have a big roadtrip planned to Maine next week. Speaking of Memphis, I don't know if that is a reason I received mine already as it came by air freight (Fedex is based here). Not to fuel the fire, but for what it's worth I ordered mine the last day of the group buy, way after you guys had already ordered yours in May. Doesn't make sense.
On the bright side, I haven't had time to put my rack on yet, so I guess not having my ladder yet isn't that big of a deal. It would just be one more piece of the puzzle I'd have to look at just sitting there...ok, I was just trying to make myself feel better. I'm hoping it gets here this week, want to find time this weekend!
DHeuschele
New member
Still nothing
I am wondering if I am the only person that has not received anything????
I just want it by Saturday. Bonus if it includes the ladder.
I am wondering if I am the only person that has not received anything????
I just want it by Saturday. Bonus if it includes the ladder.
My experience has been vastly different from yours in terms of response. Are you sure you're not sending from an email that would get flagged from a spam agent and quarantined, hotmail, yahoo and most unknown company type names will get flagged and directed out of the inbox.
DHeuschele
New member
Gobi responsiveness may be impacted by this sale - Rack tomorrow
My response is somewhere between the two. I have gotten email responses back but it sometimes it has taken multiple requests and/or waiting for quite a few days.
I attribute this delay/lack of response to this sale which probably has produced an increase work load for everyone at Gobi.
I am feeling good because this afternoon I received a call from the trucking company and have arranged for my rack to be delivered tomorrow. One thing is that the trucking compmany indicated that Gobi chose a shipping means that requires someone at the drop off location to help unload (only one person is provided by the trucking company - Fast Trucking in my case).
However I am happy to simply know that I will have it for installation this weekend and that I will be using it next week in the Sierras.
My response is somewhere between the two. I have gotten email responses back but it sometimes it has taken multiple requests and/or waiting for quite a few days.
I attribute this delay/lack of response to this sale which probably has produced an increase work load for everyone at Gobi.
I am feeling good because this afternoon I received a call from the trucking company and have arranged for my rack to be delivered tomorrow. One thing is that the trucking compmany indicated that Gobi chose a shipping means that requires someone at the drop off location to help unload (only one person is provided by the trucking company - Fast Trucking in my case).
However I am happy to simply know that I will have it for installation this weekend and that I will be using it next week in the Sierras.
phillyd2
Senior Member
Ummmm. NO! She even admitted that she had them when I finally talked to her. How's that for being sure?
I'm not sure why so many are willing to find excuses for the inexcusable. Not for nothing but I run a small business and if a customer sends you a email you better damn well answer it. The same with phone calls. And the last thing I want to hear is a excuse for why I had to email three times - with no reply and call twice just to place my order.
Busy you say? Work harder, longer and on weekends because if you don't the next guy sure as hell will and you will be left crying that your unemployment benefits ran out.
why did you get me started? :redbrick:
Reata
New member
....... and you will be left cryingthat your unemployment benefits ran out. ....... :redbrick:
That could totally ruin the Obama re-election campaign!! Please Gobi, make it happen!!:lmao:
phillyd2
Senior Member
Now that you put it that way - nevermind! :banana::banana:
I dunno, I've just never been a "screaming" customer who gets upset about little things. I mean it is after all, it is a voluntary $1200 purchase when a lot of people can't even afford to pay their mortgage these days. Maybe I'm getting old and just look at things differently.
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