IMS shock noise

mine started making noise when they had about 4k miles on them (4-5 months old). I believe they have a 2yr warranty, if i remember correctly, so i would email them and see what they say. they took mine apart, inspected them, recharged them, and sent them back to me to see if it fixed the issue but the noise came back after a week so they replaced them at that point.
 

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