NoDak
Senior Member
Many users have been reported to have problems with updating their iPods to the latest 4.5 version of iTunes. CNET reports that Apple is looking into the matter:
Apple Computer said Thursday that it is investigating reports that some iPod owners have had trouble updating their devices to take advantage of the company's latest version of its iTunes jukebox software.
The Mac maker on Wednesday released an iPod software update in conjunction with its enhancement of iTunes. The iPod software is required for iPods to take advantage of the new features of iTunes 4.5 and the iTunes Music Store. However, a number of iPod owners say that when they run the software that is supposed to upgrade their devices, the software cannot detect their iPod.
"Apple is aware of a few isolated reports and is looking into it," the company said in a statement provided to CNET News.com. Apple encouraged those who encounter a problem to contact AppleCare.
Apple Computer said Thursday that it is investigating reports that some iPod owners have had trouble updating their devices to take advantage of the company's latest version of its iTunes jukebox software.
The Mac maker on Wednesday released an iPod software update in conjunction with its enhancement of iTunes. The iPod software is required for iPods to take advantage of the new features of iTunes 4.5 and the iTunes Music Store. However, a number of iPod owners say that when they run the software that is supposed to upgrade their devices, the software cannot detect their iPod.
"Apple is aware of a few isolated reports and is looking into it," the company said in a statement provided to CNET News.com. Apple encouraged those who encounter a problem to contact AppleCare.