Just Bought 2011 4Runner SR5

[wrong way ron]

Question Do any of you gays/gals have any vibration in the tranny? When I start off first gear vibrates Note tranny shift about 25 feet when taking off slow and there is a vibration but if I take off quick it shifts fine. WTF (whats the for)

 

[Ryan_S]

I thought WTF meant "why the face"?

 

[sandcrawler]

and silly me always thought it was "What The Fu€k?"

 

[Ryan_S]

YouTube - Modern Family - Cool Dad

HAH!

 

[Fuzzylogic]

Question Do any of you gays/gals have any vibration in the tranny? When I start off first gear vibrates Note tranny shift about 25 feet when taking off slow and there is a vibration but if I take off quick it shifts fine. WTF (whats the for)

That wasn't very politically correct. As a hetero, I should feel left out. But, as my wife says, I'm not in touch with my feelings.

 

[Fuzzylogic]

Question Do any of you gays/gals have any vibration in the tranny? When I start off first gear vibrates Note tranny shift about 25 feet when taking off slow and there is a vibration but if I take off quick it shifts fine. WTF (whats the for)

OK...enough goofing around. I have the same issue. The dealer is going to check it tomorrow when it's in for the first oil change.

I think it's just a minor software/algorithm glitch. It feels like it is shifting from maybe 2nd to 4th. The vibration is accompanied by a big drop in Like your, mine shifts fine if I accelerate. If I roll and then take my foot off of the accelerator, the hard shift occurs. If I immediately accelerate again, it has to downshift.

I don't think it's mechanical/hardware issue. But...I should be able to tell you more tomorrow.

 

[ralphpolo88]

OK...enough goofing around. I have the same issue. The dealer is going to check it tomorrow when it's in for the first oil change.

I think it's just a minor software/algorithm glitch. It feels like it is shifting from maybe 2nd to 4th. The vibration is accompanied by a big drop in Like your, mine shifts fine if I accelerate. If I roll and then take my foot off of the accelerator, the hard shift occurs. If I immediately accelerate again, it has to downshift.

I don't think it's mechanical/hardware issue. But...I should be able to tell you more tomorrow.

Yeah it seems like when I'm going up a slight incline from a stop or slow speed, the transmission doesn't like to be in third gear. It'll shift into third and then right into fourth and it feels like I'm lugging the engine. Even when I lift off the accelerator and press back down to force the transmission to downshift into third, it will shift right back into fourth.

 

[wrong way ron]

Anybody have answer to the origal question

 

[scanny]

I didn't feel any vibrations in my 2010, so I think it maybe either learning mode on yours or some glich in the software. Maybe some other 2011 owners noticed something similar.

 

[Alamo El Jefe]

I have a 2011 4Runner I purchased in Jan 2011. At around 7K miles, I started noticing three distinct "shutters" or "stutters" when the tranny shifted from 1st to 2nd after the vehicle warmed up. It is most noticeable at slower speeds and going up hill from a complete stop. Took it the dealer today (11K miles) and the tech felt the problem immediately. A case was filed with Toyota by the dealer and apparently Toyota is aware of the issue but does not have a fix nor do they know what the issue is at this time. Service manager said he will speak to district rep in 2 days when he is in town. Curious to find out what they say. Did you ever get yours fixed?

 

[Alamo El Jefe]

Spoke to the Customer Relations Manager at my local dealership today and she spoke to her district rep. District Representative states Toyota is aware of the issue, which she referred to as "the 1-2 transmission stutter" and as "a characteristic for the 2011 transmission". She stated, "there is no fix at this time" and "Toyota is looking into software changes for the transmission". The customer relations manager was pretty stunned that Toyota could not find a fix and told me my best option at this time was to go through arbitration. Frustrated as this is my third Toyota 4WD and my first new car ever. Bought a new car as I was tired of having used cars with mechanical issues. If they can't fix it, I'm not sure what to get next. Don't want a 2012 4Runner if it has the same tranny and engine. Will wait and see what the District Service Rep has to say tomorrow.

 

[westwind77]

which she referred to as "the 1-2 transmission stutter" and as "a characteristic for the 2011 transmission". .

My 10' has it and the VIN is around 750, so this has been there since the beginning. Now, I drive my kind of hard so 99% of the time I don't feel it. Now and then I find a slow poke in front of me and get it If I felt it all the time I would be having issues with Toyota over it. I do hope it gets a TSB & a fix as even though I don't deal with it all that often it would be nice to get it right.

 

[Alamo El Jefe]

I took Toyota to arbitration two weeks ago and had Gulf States Toyota representatives on the phone. They said they were told in a video conference that week (early February) that Toyota has decided to fix the problem of the transmission stutter/shudder by replacing the transmission and the engine computer with ones from from the 2012 4Runner. I was told the projected date was Jun 1, 2012, but could be as late as Sep/Oct 2012. The reason for the delay was that all parts are currently being used for new model production and they will issue a TSB to fix the issue once they feel enough parts are available. My reply to this statement was, "So what you are telling me is that Toyota is more concerned with making more cars and more money before fixing mine since they already have my money?". This elicited some giggles from the people in the room, but the representative said, "Well, yes.". What's even more amazing is that I received a letter from Toyota stating that they were aware that it was a problem and were looking for a fix, yet didn't feel it was a safety concern or de-valued the car, and to top it off, the arbitrator AGREED with Toyota and found in favor of Toyota. How is it that Toyota's evaluation of the problem and value of the car trumps MY concerns or perceived value of the car?!?

For all of those reading this website, I hope you spread the word to anyone considering buying a Toyota, to look elsewhere since there is NO customer service or customer loyalty. This is my third 4WD and second 4Runner, but it will definitely be my last. And, for those that have 2010-2011 4Runners and Tacomas, Toyota said the problem affected ALL of them, but not everyone complains about it so they never tried to fix it before. So, if you own one of these vehicles or know someone who does, start bugging Toyota to fix it and make them pay for putting out a known defect. Once you have a dealer service slip showing that you complained of the issue and Toyota serviced the car but did not fix it, you can call customer service and request arbitration. I figure if enough people start making Toyota pay for an arbitration hearing, then maybe they might decide to fix the problem sooner rather than later.

Good luck to everyone!

 

[Grizzld]

For all of those reading this website, I hope you spread the word to anyone considering buying a Toyota, to look elsewhere since there is NO customer service or customer loyalty.

I take delivery of mine tomorrow -- yay!

I've driven Land Rovers and VW's in the past, so my expectations are low.

 

[Mtn.Rush]

I take delivery of mine tomorrow -- yay!

I've driven Land Rovers and VW's in the past, so my expectations are low.

I came from a Range Rover and I am very pleased (4th 4-runner ive owned) if you got the SR5 you may be disappointed with the body roll but thats fixable. I have the limited and love it, I miss the rover some times, but I dont miss sitting in the dealer because the LAND ROVER gremlins were acting up. Good luck.

 

[harper7]

I took Toyota to arbitration two weeks ago and had Gulf States Toyota representatives on the phone. They said they were told in a video conference that week (early February) that Toyota has decided to fix the problem of the transmission stutter/shudder by replacing the transmission and the engine computer with ones from from the 2012 4Runner. I was told the projected date was Jun 1, 2012, but could be as late as Sep/Oct 2012. The reason for the delay was that all parts are currently being used for new model production and they will issue a TSB to fix the issue once they feel enough parts are available. My reply to this statement was, "So what you are telling me is that Toyota is more concerned with making more cars and more money before fixing mine since they already have my money?". This elicited some giggles from the people in the room, but the representative said, "Well, yes.". What's even more amazing is that I received a letter from Toyota stating that they were aware that it was a problem and were looking for a fix, yet didn't feel it was a safety concern or de-valued the car, and to top it off, the arbitrator AGREED with Toyota and found in favor of Toyota. How is it that Toyota's evaluation of the problem and value of the car trumps MY concerns or perceived value of the car?!?

For all of those reading this website, I hope you spread the word to anyone considering buying a Toyota, to look elsewhere since there is NO customer service or customer loyalty. This is my third 4WD and second 4Runner, but it will definitely be my last. And, for those that have 2010-2011 4Runners and Tacomas, Toyota said the problem affected ALL of them, but not everyone complains about it so they never tried to fix it before. So, if you own one of these vehicles or know someone who does, start bugging Toyota to fix it and make them pay for putting out a known defect. Once you have a dealer service slip showing that you complained of the issue and Toyota serviced the car but did not fix it, you can call customer service and request arbitration. I figure if enough people start making Toyota pay for an arbitration hearing, then maybe they might decide to fix the problem sooner rather than later.

Good luck to everyone!

Toyota actually said ALL have it? They never asked me then because I don't have it,never did and it's been over 2 years and 40k miles on my present one and 5 years 100k with the same tranny on my 4th Gen.

You have 9 post(3 that are different really) and all on the same subject with exact same post copy and pasted in different threads.

I can feel your frustration but there was no ,Hi I'm new guy so and so or pics or anything.Just 3 Toyota bash post that were copied and pasted word for word 6 times. How do we know your not a troll or carrying out a vendetta?

A few have had the problem on here and even more on the FJ forum(same tranny)I frequent but certainly not ALL! 2007 FJ transmission "shudder" - Toyota FJ Cruiser Forum

If you hate Toyota so bad ,why wouldn't you sell it since the resell value is so high and go buy a Jeep or a Ford.I'd bet they have good trannies and they would take a trade in a heart beat.Life's too short to be hating the vehicle your driving if you have a choice as you obviously do.

We really need a complaint sub forum on our t4r forum like the FJ forum's " I would like to Tell Toyota" I'd Like to Tell Toyota... - Toyota FJ Cruiser Forum

ps.....your really the boss of the Alamo. Love your Riverwalk down there.Good Luck to you too!

 

[Reata]

Harper,
You truly are the king. I respect you so much, every post you make is right on!!

 

[Alamo El Jefe]

Toyota actually said ALL have it? They never asked me then because I don't have it,never did and it's been over 2 years and 40k miles on my present one and 5 years 100k with the same tranny on my 4th Gen.

You have 9 post(3 that are different really) and all on the same subject with exact same post copy and pasted in different threads.

I can feel your frustration but there was no ,Hi I'm new guy so and so or pics or anything.Just 3 Toyota bash post that were copied and pasted word for word 6 times. How do we know your not a troll or carrying out a vendetta?

A few have had the problem on here and even more on the FJ forum(same tranny)I frequent but certainly not ALL! 2007 FJ transmission "shudder" - Toyota FJ Cruiser Forum

If you hate Toyota so bad ,why wouldn't you sell it since the resell value is so high and go buy a Jeep or a Ford.I'd bet they have good trannies and they would take a trade in a heart beat.Life's too short to be hating the vehicle your driving if you have a choice as you obviously do.

We really need a complaint sub forum on our t4r forum like the FJ forum's " I would like to Tell Toyota" I'd Like to Tell Toyota... - Toyota FJ Cruiser Forum

ps.....your really the boss of the Alamo. Love your Riverwalk down there.Good Luck to you too!

So I just saw your post and am really displeased with haters like yourself. If you don't have the same issue with your 4Runner then why are you even responding to this post? I was trying to pass on info I got from arbitration to as many people as I could that are having the same issue. For your information, I DID try to trade-in my vehicle and though it is in outstanding shape, the dealers I went to would never offer more than $33K for it and I still owed $35K on the note, so no, the resale value isn't as high as I would like and I'm not taking a loss on a vehicle that has a problem caused by the manufacturer. And to ask if I am a "troll" is really in bad taste, especially considering I have no idea what that means since I don't spend my life on forums or post 2,500 times like you have. My suggestion: go outside once in awhile and get some sun. People like yourself are the reasons many people hate to post on forums. Honestly, get a life.

Now if you want to see how Toyota resolved my issue, refer to my next post.

 

[Alamo El Jefe]

Harper,
You truly are the king. I respect you so much, every post you make is right on!!

You are a complete suck-up to Harper, aren't you? No, Harper's posts aren'y "right on" like you said. In fact, Harper is completely wrong. Look at my next post and you will see that my issue was very real and Toyota has taken care of it.

 

[Alamo El Jefe]

For those still having issues with the transmission shudder between 1-2 gears or the feeling of being rear-ended when coming to a stop, Toyota has issued a TSB, but kept it off their main site. From what the service manager told me, it costs Toyota ~$2500-$3000 to repair, so it isn't going to be made public since it affects all 4Runners from 2010-2012. It is TSB-0089-12, dated June 15, 2012. It calls for a full transmission replacement and computer reprograming. The bulletin is 6 pages long (which the service manager gave to me) and I am getting my new transmission tomorrow. Almost 2 years and $25K miles later my 4Runner might actually work like the $40K car it was meant to be! Hope this helps!