Ok so I got new tires last week (decided to try the new-ish Kumho SAT KL61) in 265/75/16 for my 96 T4R and I noticed after they'd installed the tires and put the wheels on the truck they were the E rated not the C. I can tell after driving the truck maybe 25 miles over the past couple days that the ride of the E is going to be way too harsh.
I had several conversations over a few days with the local tire shop during the course of the order. On the first day we spoke (Wednesday), I was on the tirerack website while I was speaking to the guy on the phone, saw the tire came in both C and E, and I told him I thought the C rated would be right for my truck. At the end of the conversation that day I said I'd decide by Friday whether to order or not. Friday rolls around and I decide to take the weekend to think about it more, and tell him I'd call for sure on Monday. I call him Monday morning, 5 days after our first conversation, and tell him to place the order, reiterating the size I want, but not the specific load rating.
So, since I have driven on the tires a few days, less than 25 miles total, is there any chance the shop admits their mistake and takes these back? I told him specifically what I wanted (brand & size), and mentioned the load rating I thought would be best, but in the end got the wrong ones. I grant that maybe I should have reiterated the load rating I wanted too, but I had told them that already and shouldn't they know that an E rated tire on this truck is going to be way too stiff? These are good people. People I want to maintain a relationship with. Been in business in my town for over 50 years.
Going to call them Monday morning but wanted to get a few opinions here first before going in with guns blasting.
I had several conversations over a few days with the local tire shop during the course of the order. On the first day we spoke (Wednesday), I was on the tirerack website while I was speaking to the guy on the phone, saw the tire came in both C and E, and I told him I thought the C rated would be right for my truck. At the end of the conversation that day I said I'd decide by Friday whether to order or not. Friday rolls around and I decide to take the weekend to think about it more, and tell him I'd call for sure on Monday. I call him Monday morning, 5 days after our first conversation, and tell him to place the order, reiterating the size I want, but not the specific load rating.
So, since I have driven on the tires a few days, less than 25 miles total, is there any chance the shop admits their mistake and takes these back? I told him specifically what I wanted (brand & size), and mentioned the load rating I thought would be best, but in the end got the wrong ones. I grant that maybe I should have reiterated the load rating I wanted too, but I had told them that already and shouldn't they know that an E rated tire on this truck is going to be way too stiff? These are good people. People I want to maintain a relationship with. Been in business in my town for over 50 years.
Going to call them Monday morning but wanted to get a few opinions here first before going in with guns blasting.
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