Lost end cap for hitch step

[LSUMBA]

I have a Go Rhino hitch step in the rear of my T4R. The other day, one of the end caps went missing. Does anyone know where I could pick up a replacement? The hitch step is a 3" steel tube.

 

[Jaebster]

I bet if you email or call Go Rhino, they'll sell the piece to you or possibly even send you one for free. Major Manufacturers are really good with customer service and satisfaction. Give it a try... http://www.gorhino.com/contact/contact.html

 

[LSUMBA]

Thanks Jaebster. I emailed them yesterday, but I have not heard back from them yet. Figured I would float the question out here to you guys as well.

 

[Jaebster]

Cool, give it a day or two. I'm sure they'll respond. As an example, I've had my Yakima racks forever and I guess I should've checked the screws on my Loadwarrior. While driving, one of the attachment screws fell out. I called them out to order a set. They sent a sert of 4 AND a bracket set for free. Awesome customer service.

 

[LSUMBA]

Sure enough, I got a call from Go Rhino this afternoon & they are sending me replacement caps free of charge!

 

[Jaebster]

Sure enough, I got a call from Go Rhino this afternoon & they are sending me replacement caps free of charge!

Very f'in cool!!!